We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Edf demand for a paid bill 13 months old

Options
On 24th December we got a demand from Edf for a bill we had already paid 13months ago when we terminated our agreement with them and swapped to Octopus.

i was wondered how many others get theses letters informing us that bailiffs are being sent and scare tactics being used. 

We have received another letter on the 28th saying we had not responded ignoring the fact they were shut over Xmas and too busy to answer the phones in between then and now.

we will be ringing them again tomorrow.

Comments

  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If your Royal Mail delivery service is anything like mine, the first letter could have been posted in November !
  • matelodave
    matelodave Posts: 9,076 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Do you still have a copy of the bill and a corresponding entry in your bank statement to prove that it was paid.
    Never under estimate the power of stupid people in large numbers
  • Brie
    Brie Posts: 14,657 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I don't believe they can bill you for services more than 12 months old.  If they had previously sent you a bill and you paid then that should be it!
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board:  https://lemonfool.co.uk/financecalculators/soa.php

    Check your state pension on: Check your State Pension forecast - GOV.UK

    "Never retract, never explain, never apologise; get things done and let them howl.”  Nellie McClung
    ⭐️🏅😇
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.