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Jet2 Incorrectly Misbooked Flight Tickets - What are our rights and options?
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The OP seems to have resolved their issue now, and it seems in a way that satisfies the OP.AGURRU said:The whole non refundable ticket terms and conditions are a gross abuse of the power imbalance between them and the consumer.
I just wanted to pick up on this "power imbalance" comment.
The CCR have a specific exemption to cancellation for leisure activities with a specific date - which a flight booking would be.
It therefore follows that airlines offer the standard ticket - which is non changeable - and the options for changeable tickets have an additional charge - effectively an insurance policy as the rights are then in excess of legal consumer rights.1
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