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Jet2 Incorrectly Misbooked Flight Tickets - What are our rights and options?

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Comments

  • Grumpy_chap
    Grumpy_chap Posts: 18,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    AGURRU said:

    The whole non refundable ticket terms and conditions are a gross abuse of the power imbalance between them and the consumer.
    The OP seems to have resolved their issue now, and it seems in a way that satisfies the OP.

    I just wanted to pick up on this "power imbalance" comment.
    The CCR have a specific exemption to cancellation for leisure activities with a specific date - which a flight booking would be.  
    It therefore follows that airlines offer the standard ticket - which is non changeable - and the options for changeable tickets have an additional charge - effectively an insurance policy as the rights are then in excess of legal consumer rights.
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