The Top Regular Savers Discussion Thread

friolento

Pickledonionlover said:

friolento said:

I can't see my Mkt Harb RS any longer. There is £1 in the Save & Support account. I have a note to myself saying I gave maturity instructions on November 14 - but stupidly I didn't note what my instructions were..... I think I must have asked for payment to my current account, and may be I did ask for £1 to be kept in a Mkt Harb account to maintain access.....

I hope to get my matured funds on Monday. The maturity option letter states The instruction you provide for your account will be completed and any funds released by 5.00pm the latest on 1 December 2025

When I go onto Closed accounts it's there.

Also I can see the interest when you click on the Interest Option - £142.62 if anyone cares 

So it is, thank you. I hadn't checked this earlier.

Balance is zero, no transaction that shows were the balance went, or that £1 was transferred to the Save & Support

jameseonline

spreadsheeterapple said:

Market Harborough BS

We have our regular savers maturing Monday; I assumed it would be Monday because maturity listed as 30 Nov but Sunday obviously a non-working day. But logged in yesterday to find no options listed next to account as per guide saying to click "setup maturity instruction', so we weren't able to. But we've then noticed they have already closed and the account is marked 'Save and Support'.
- I'm a little confused if that is because I told them about disability support needed and hence they have transferred to another department to correspond with me, otherwise it seems a strange name for an actual account if they have already made it easy-access ready for maturity.
- Also, clicking around screens I found interest figures for a 'closed' account, however surely it should still have been accruing interest until Sunday night, as the account isn't 'baked' yet, i.e. it hasn't come to its end of term until 30th November.

I think they might have matured it and closed it early, and my needing hearing support & the word support being on the account line is a red herring?
- previous savers might be able to tell me if what I'm seeing IS the maturity account, the easy-access it would convert to by default. If so, does anybody know if this is now going to be tricky to close via online? I searched but couldn't see its T&C. Travel to Kettering for a branch withdrawal or opening our next regular saver isn't at all easy for us; they haven't brought out any new online accounts to follow on, so we're giving up on this firm and will have to close. We really didn't want to have to do that in-branch or by post.

They sent out emails/secure messages out guess you were too late on giving them instructions