The Top Regular Savers Discussion Thread

savethepandas

ForumUser7 said:

flaneurs_lobster said:

ForumUser7 said:

savethepandas said:

nomorekids said:

Born2Save_3 said:

Hanley Economic BS 1 Year Branch Smart Saver

Yes I have both branch and online, the branch one cost me a stamp.

Just needed to contact Hanley Economic and they told me to use:

FREEPOST HEBS

They told you to post in an application to FREEPOST HEBS?

From The Sun financial pages 16 May 2023

 If you wish to apply by post return your completed and signed application form, which you can find on the Hanely Economic website, together with your cheque for your initial investment. 
Your cheque should be made payable to: “Hanley Economic Building Society/Your Name”.
Post everything to FREEPOST HEBS. 

Their spelling mistake.

@flaneurs_lobster - to clarify, I'm not disputing the Freeport address. I am saying it's weird that HEBS told @savethepandas to post in an application for the 1 Year Branch Smart Saver, if that is in fact what OP is saying.

I was trying to save nomorekids a stamp.

The freepost address was provided to write in to move money out of the branch saver.

Kim_13

savethepandas said:

ForumUser7 said:

flaneurs_lobster said:

ForumUser7 said:

savethepandas said:

nomorekids said:

Born2Save_3 said:

Hanley Economic BS 1 Year Branch Smart Saver

Yes I have both branch and online, the branch one cost me a stamp.

Just needed to contact Hanley Economic and they told me to use:

FREEPOST HEBS

They told you to post in an application to FREEPOST HEBS?

From The Sun financial pages 16 May 2023

 If you wish to apply by post return your completed and signed application form, which you can find on the Hanely Economic website, together with your cheque for your initial investment. 
Your cheque should be made payable to: “Hanley Economic Building Society/Your Name”.
Post everything to FREEPOST HEBS. 

Their spelling mistake.

@flaneurs_lobster - to clarify, I'm not disputing the Freeport address. I am saying it's weird that HEBS told @savethepandas to post in an application for the 1 Year Branch Smart Saver, if that is in fact what OP is saying.

I was trying to save nomorekids a stamp.

The freepost address was provided to write in to move money out of the branch saver.

That is correct, for operating the Branch Saver which went NLA in June 2023 and then became a closed issue account a few months later. 

The poster is seeking to open the branch version of the currently available 6.5% Regular Saver.

CricketLady

flaneurs_lobster said:

ForumUser7 said:

savethepandas said:

nomorekids said:

Born2Save_3 said:

Hanley Economic BS 1 Year Branch Smart Saver

Yes I have both branch and online, the branch one cost me a stamp.

Just needed to contact Hanley Economic and they told me to use:

FREEPOST HEBS

They told you to post in an application to FREEPOST HEBS?

From The Sun financial pages 16 May 2023

 If you wish to apply by post return your completed and signed application form, which you can find on the Hanely Economic website, together with your cheque for your initial investment. 
Your cheque should be made payable to: “Hanley Economic Building Society/Your Name”.
Post everything to FREEPOST HEBS. 

Their spelling mistake.

Hanley spelling mistakes - they keep sending me a message saying "code sent successfuly"  - one l.  Seems unprofessional to me and set warning bells sounding!

ForumUser7

CricketLady said:

flaneurs_lobster said:

ForumUser7 said:

savethepandas said:

nomorekids said:

Born2Save_3 said:

Hanley Economic BS 1 Year Branch Smart Saver

Yes I have both branch and online, the branch one cost me a stamp.

Just needed to contact Hanley Economic and they told me to use:

FREEPOST HEBS

They told you to post in an application to FREEPOST HEBS?

From The Sun financial pages 16 May 2023

 If you wish to apply by post return your completed and signed application form, which you can find on the Hanely Economic website, together with your cheque for your initial investment. 
Your cheque should be made payable to: “Hanley Economic Building Society/Your Name”.
Post everything to FREEPOST HEBS. 

Their spelling mistake.

Hanley spelling mistakes - they keep sending me a message saying "code sent successfuly"  - one l.  Seems unprofessional to me and set warning bells sounding!

Unfortunately nowadays lots of people don’t know how to spell, and seemingly don’t know how to use spell check either. I wouldn’t read much into it tbh

nomorekids

savethepandas said:

ForumUser7 said:

flaneurs_lobster said:

ForumUser7 said:

savethepandas said:

nomorekids said:

Born2Save_3 said:

Hanley Economic BS 1 Year Branch Smart Saver

Yes I have both branch and online, the branch one cost me a stamp.

Just needed to contact Hanley Economic and they told me to use:

FREEPOST HEBS

They told you to post in an application to FREEPOST HEBS?

From The Sun financial pages 16 May 2023

 If you wish to apply by post return your completed and signed application form, which you can find on the Hanely Economic website, together with your cheque for your initial investment. 
Your cheque should be made payable to: “Hanley Economic Building Society/Your Name”.
Post everything to FREEPOST HEBS. 

Their spelling mistake.

@flaneurs_lobster - to clarify, I'm not disputing the Freeport address. I am saying it's weird that HEBS told @savethepandas to post in an application for the 1 Year Branch Smart Saver, if that is in fact what OP is saying.

I was trying to save nomorekids a stamp.

The freepost address was provided to write in to move money out of the branch saver.

savethepandas  and grateful I've made a note for withdrawals so I don't use another stamp, I was in a hurry to get branch account opened for the end of last month. This I achieved via a first class stamp and I sent the application to the branch (not sure which one now) not head office. 

CricketLady

Hanley Economic - is anyone else having trouble getting the one time passcode by email to view the message that they have "successfuly sent"?  (their spelling!)

Apparently I have 15 minutes before the code expires but not for the first time today, I'm waiting ten minutes then clicking for them to "send again".  I've checked spam, it's not in there - am I doing something wrong and can anyone advise what to do?  

dul50n

CricketLady said:

Hanley Economic - is anyone else having trouble getting the one time passcode by email to view the message that they have "successfuly sent"?  (their spelling!)

Apparently I have 15 minutes before the code expires but not for the first time today, I'm waiting ten minutes then clicking for them to "send again".  I've checked spam, it's not in there - am I doing something wrong and can anyone advise what to do?  

No, you're not alone

I thought I was going mad, I've clicked on the "Sign in with a One-time passcode" link dozens of times today and nothing turned up

I gave it one more go on my phone when I got home from work, and for the one and only time a code landed in spam, but I had to leave the page where the code is entered to retrieve the code so it expired, I could have screamed

I've tried since and no codes are coming through

I've sent them a disparaging email but I've yet to have a reply

If the rest of their admin is anything like this it might not be worth bothering at all 

CricketLady

Hanley Economic log in problem -

Dul50n I feel your pain!  I also sent an email after I'd rung at 4.50pm to be told that department went home at 4.30...

If it helps, perseverance eventually paid off and restarting my laptop, refreshing my gmails regularly and clicking to resend the code every three or four minutes resulted in one code eventually getting through.

Thanks for your reply, I'm hoping that it won't always be this hard work once we're "up and running" (if we ever get that far!)  

Enjoy your evening xxx

subjecttocontract

dul50n said:

CricketLady said:

Hanley Economic - is anyone else having trouble getting the one time passcode by email to view the message that they have "successfuly sent"?  (their spelling!)

Apparently I have 15 minutes before the code expires but not for the first time today, I'm waiting ten minutes then clicking for them to "send again".  I've checked spam, it's not in there - am I doing something wrong and can anyone advise what to do?  

No, you're not alone

I thought I was going mad, I've clicked on the "Sign in with a One-time passcode" link dozens of times today and nothing turned up

I gave it one more go on my phone when I got home from work, and for the one and only time a code landed in spam, but I had to leave the page where the code is entered to retrieve the code so it expired, I could have screamed

I've tried since and no codes are coming through

I've sent them a disparaging email but I've yet to have a reply

If the rest of their admin is anything like this it might not be worth bothering at all 

When I read posts like this I have lots of sympathy for the OP and then I have a quiet chuckle whilst remembering all those posters who tell us that administering vast numbers of regular savers takes them just a few minutes each month ! 😉😉

Kim_13

subjecttocontract said:

dul50n said:

CricketLady said:

Hanley Economic - is anyone else having trouble getting the one time passcode by email to view the message that they have "successfuly sent"?  (their spelling!)

Apparently I have 15 minutes before the code expires but not for the first time today, I'm waiting ten minutes then clicking for them to "send again".  I've checked spam, it's not in there - am I doing something wrong and can anyone advise what to do?  

No, you're not alone

I thought I was going mad, I've clicked on the "Sign in with a One-time passcode" link dozens of times today and nothing turned up

I gave it one more go on my phone when I got home from work, and for the one and only time a code landed in spam, but I had to leave the page where the code is entered to retrieve the code so it expired, I could have screamed

I've tried since and no codes are coming through

I've sent them a disparaging email but I've yet to have a reply

If the rest of their admin is anything like this it might not be worth bothering at all 

When I read posts like this I have lots of sympathy for the OP and then I have a quiet chuckle whilst remembering all those posters who tell us that administering vast numbers of regular savers takes them just a few minutes each month ! 😉😉

At 21, maybe I don't meet the criteria of 'vast numbers' but I would say a few hours a month. It would be less if I were fully funding the lot on the 1st (some I do, others receive funding in bits as the money becomes available.) Once you are an existing customer of a provider, they rarely give you any bother. 

Some providers are easy to join as a new customer, others are more of a faff - and HEBS definitely fall into the latter category.