The Top Regular Savers Discussion Thread

castle96

Phone only 4 me

allegro120

qbadger said:

Melton

Anyone else having issue with receiving the 6 digit OTP code at step 6 of registration? Not getting anything in my email inbox.

I had, but then I’ve checked my spam folder and they were all there. It is very rare for legitimate emails to arrive to my spam folder, this hasn’t happen to me for at least a couple of years. 

qsk

Scottish building society. Has anyone who used the freepost address (not envelop) to post your RS application heard anything back? I posted last Friday - haven't heard a thing yet.

BestSeagull

qsk said:

Scottish building society. Has anyone who used the freepost address (not envelop) to post your RS application heard anything back? I posted last Friday - haven't heard a thing yet.

I did use the envelope but posted at the same time as you did and have heard nothing yet so hopefully we're in the same pile together.

subjecttocontract

Ch1ll1Phlakes said:

subjecttocontract said:

Perhaps they're just getting to many regular saver applications and want to cool things down so, change the system, make it confusing, let people struggle (I bet the people on here having problems are just the tip of the iceburg) and all is fine.

From their email at the end of September they're trying to make improvements on the whole to their online site and account offerings. See below



They're using a brand new platform meaning everyone has to now set up brand new log in details. From what I've seen on the new platform, this change also seems to have affected the actual account number. As discussed previously, the account number for the old system was XXX1234567XXX where the first three letters denoted the account name (i.e. ARG for Adcock Regular), 7 digits of your account number and the three last letters denoted the first three letters of your surname (i.e. PHL for Phlakes).

The new system is using the 7 digits of the previous with a preceding 0 to update the account number to the standard form of 8 digits. With this change in mind I imagine any new accounts released by Melton from this point onward may only require a sort code and the new account number, instead of requiring the reference as before. Though please do not try changing your payment details unless advised to do so by Melton themselves.

I have a couple of Melton BS accounts. They haven't contacted me about any changes so I'm currently doing nothing. Payments are being made by standing order. If they muck up they can sort it out. I'll just wait until I get the official communication telling me what to do/change/reset etc. Sounds like a nightmare......Im staying well away from it.

francoghezzi

subjecttocontract said:

Ch1ll1Phlakes said:

subjecttocontract said:

Perhaps they're just getting to many regular saver applications and want to cool things down so, change the system, make it confusing, let people struggle (I bet the people on here having problems are just the tip of the iceburg) and all is fine.

From their email at the end of September they're trying to make improvements on the whole to their online site and account offerings. See below



They're using a brand new platform meaning everyone has to now set up brand new log in details. From what I've seen on the new platform, this change also seems to have affected the actual account number. As discussed previously, the account number for the old system was XXX1234567XXX where the first three letters denoted the account name (i.e. ARG for Adcock Regular), 7 digits of your account number and the three last letters denoted the first three letters of your surname (i.e. PHL for Phlakes).

The new system is using the 7 digits of the previous with a preceding 0 to update the account number to the standard form of 8 digits. With this change in mind I imagine any new accounts released by Melton from this point onward may only require a sort code and the new account number, instead of requiring the reference as before. Though please do not try changing your payment details unless advised to do so by Melton themselves.

I have a couple of Melton BS accounts. They haven't contacted me about any changes so I'm currently doing nothing. Payments are being made by standing order. If they muck up they can sort it out. I'll just wait until I get the official communication telling me what to do/change/reset etc. Sounds like a nightmare......Im staying well away from it.

What nightmare? It took 1 minute to go back on line following the instructions.

allegro120

BestSeagull said:

qsk said:

Scottish building society. Has anyone who used the freepost address (not envelop) to post your RS application heard anything back? I posted last Friday - haven't heard a thing yet.

I did use the envelope but posted at the same time as you did and have heard nothing yet so hopefully we're in the same pile together.

The same here.  Posted on Friday, collection from the post box 5pm, probably get there Monday or Tuesday and they must have a lot of applications to process.

subjecttocontract

francoghezzi said:

subjecttocontract said:

Ch1ll1Phlakes said:

subjecttocontract said:

Perhaps they're just getting to many regular saver applications and want to cool things down so, change the system, make it confusing, let people struggle (I bet the people on here having problems are just the tip of the iceburg) and all is fine.

From their email at the end of September they're trying to make improvements on the whole to their online site and account offerings. See below



They're using a brand new platform meaning everyone has to now set up brand new log in details. From what I've seen on the new platform, this change also seems to have affected the actual account number. As discussed previously, the account number for the old system was XXX1234567XXX where the first three letters denoted the account name (i.e. ARG for Adcock Regular), 7 digits of your account number and the three last letters denoted the first three letters of your surname (i.e. PHL for Phlakes).

The new system is using the 7 digits of the previous with a preceding 0 to update the account number to the standard form of 8 digits. With this change in mind I imagine any new accounts released by Melton from this point onward may only require a sort code and the new account number, instead of requiring the reference as before. Though please do not try changing your payment details unless advised to do so by Melton themselves.

I have a couple of Melton BS accounts. They haven't contacted me about any changes so I'm currently doing nothing. Payments are being made by standing order. If they muck up they can sort it out. I'll just wait until I get the official communication telling me what to do/change/reset etc. Sounds like a nightmare......Im staying well away from it.

What nightmare? It took 1 minute to go back on line following the instructions.

It seems others are having all sorts of problems. Have you read earlier posts on this thread ? 

Ch1ll1Phlakes

subjecttocontract said:

Ch1ll1Phlakes said:

subjecttocontract said:

Perhaps they're just getting to many regular saver applications and want to cool things down so, change the system, make it confusing, let people struggle (I bet the people on here having problems are just the tip of the iceburg) and all is fine.

From their email at the end of September they're trying to make improvements on the whole to their online site and account offerings. See below



They're using a brand new platform meaning everyone has to now set up brand new log in details. From what I've seen on the new platform, this change also seems to have affected the actual account number. As discussed previously, the account number for the old system was XXX1234567XXX where the first three letters denoted the account name (i.e. ARG for Adcock Regular), 7 digits of your account number and the three last letters denoted the first three letters of your surname (i.e. PHL for Phlakes).

The new system is using the 7 digits of the previous with a preceding 0 to update the account number to the standard form of 8 digits. With this change in mind I imagine any new accounts released by Melton from this point onward may only require a sort code and the new account number, instead of requiring the reference as before. Though please do not try changing your payment details unless advised to do so by Melton themselves.

I have a couple of Melton BS accounts. They haven't contacted me about any changes so I'm currently doing nothing. Payments are being made by standing order. If they muck up they can sort it out. I'll just wait until I get the official communication telling me what to do/change/reset etc. Sounds like a nightmare......Im staying well away from it.

I think they've managed the changes quite well. About a week to migrate all accounts and launch the new portal is pretty good for a relatively small building society. Some people have had issues with setup but that's to be expected. I had no issues with setup at all.

If you're referring to the account number changes I referred to, again this is only my interpretation of things. They probably won't be making any changes until the kinks of the new system are worked out but in the long run I would appreciate 8 digit account numbers and no need for reference numbers. Again this hasn't happened it's only my imagining of why these changes may have been made.

kermchem

BestSeagull said:

qsk said:

Scottish building society. Has anyone who used the freepost address (not envelop) to post your RS application heard anything back? I posted last Friday - haven't heard a thing yet.

I did use the envelope but posted at the same time as you did and have heard nothing yet so hopefully we're in the same pile together.

I posted form, photo of driving licence and cheque first class (yes it was part of a plan to beat the rush!) on Thursday last week. Nothing so far. No e-mail (spam checked), and no shiny passbook.