The Top Regular Savers Discussion Thread

Bridlington1

happybagger said:

Re: Furness online
They insist on it if you want to use their online system, even if you don't want to ever use an app or a mobile.
I ended up opening an account in branch instead - I asked why this was the case, the answer I got was "it just is. If you want to access your account online you'll need something with a camera to set it up". And yes, even if you have already provided ID in person.
Though in your case @SJMALBA I'm not sure how you could even open in branch as you'll need physical photo ID for that 

When I tried registering for their new online portal as an existing customer not so long back due to technical issues they couldn't verify my ID electronically so I contacted them and they set up online banking manually.

A few weeks later they sent me a code which I inputted into their online portal to activate it without needing to provide further ID or use my phone's camera, all I needed was the activation code and a OTP.

granta

Bridlington1 said:

happybagger said:

Re: Furness online
They insist on it if you want to use their online system, even if you don't want to ever use an app or a mobile.
I ended up opening an account in branch instead - I asked why this was the case, the answer I got was "it just is. If you want to access your account online you'll need something with a camera to set it up". And yes, even if you have already provided ID in person.
Though in your case @SJMALBA I'm not sure how you could even open in branch as you'll need physical photo ID for that 

When I tried registering for their new online portal as an existing customer not so long back due to technical issues they couldn't verify my ID electronically so I contacted them and they set up online banking manually.

A few weeks later they sent me a code which I inputted into their online portal to activate it without needing to provide further ID or use my phone's camera, all I needed was the activation code and a OTP.

I recall having a similar experience several months ago too and it was resolved within 24 hours after a phone call with a helpful person at Furness. I didn't want to use their app, only laptop access so the person had to send me a workaround at the time. 

happybagger

Thanks I'll give that a go when the issues over their RS die down.

Bobblehat

Furness BS Xmas RS Iss 2

I think a few of the existing customers may have been caught out when applying online today (not app) by a page that said "You need to review the T&C's to continue". The review T&C's button was hidden further down the panel and you had to scroll down that sub-panel to see the button! Once I'd spotted that all went well and I got the account after a few minutes and was able to fund it from the "Matured RS EA" account which I left £501 in. Until I'd spotted the scroll down problem, it did appear that I was going around in circles a few times! Hope this helps anyone yet to apply online.

jaypers

How long does Furness funding take to appear? I eventually managed to open the a/c..COP check failed (as expected) so waiting for a £5 payment to appear before I send the other £495. 

easysaver

@Bridlington1 - Thanks for all the work you do mainting this and other threads, they really are invaluable.

The link to the Loughborough BS 5 Year Retirement Monthly Saver returns a "Sorry, that page could not be found ..." and I can't find the account on their site. Has the account been pulled?

A suggestion for the Newcastle, Ford Money, and Aldermore entries. They would benefit from stating something along the lines of "requires funding from your nominated account" in the special conditions sections. I find these accounts annoying because I can't fund them directly from my savings account. There may be others too?

Bobblehat

jaypers said:

How long does Furness funding take to appear? I eventually managed to open the a/c..COP check failed (as expected) so waiting for a £5 payment to appear before I send the other £495. 

Sorry, can't help you with external funding, but if it helps anyone funding internally, it was minutes.

Bridlington1

jaypers said:

How long does Furness funding take to appear? I eventually managed to open the a/c..COP check failed (as expected) so waiting for a £5 payment to appear before I send the other £495. 

Funds arrive the next working day if funding from an external account in my experience.

easysaver said:

The link to the Loughborough BS 5 Year Retirement Monthly Saver returns a "Sorry, that page could not be found ..." and I can't find the account on their site. Has the account been pulled?

The account has just gone NLA. It was still available yesterday evening though so for those whishing to open the account if you are quick and send off a completed application form with everything backdated to 13/1/25 you may be able to still grab the account as they'll likely blame delays with Royal Mail for the application form arriving late.

easysaver said:

A suggestion for the Newcastle, Ford Money, and Aldermore entries. They would benefit from stating something along the lines of "requires funding from your nominated account" in the special conditions sections. I find these accounts annoying because I can't fund them directly from my savings account. There may be others too?

Thanks for the suggestion, it shall be implemented shortly. AFAIK though deposits into Newcastle do not necessarily need to come from your nominated account.

EDIT: First page now updated.

simonsmithsays

Mansfield BS Bonus Regular Savings (8th issue)

Evening folks.

Has anyone previously had one of these and then closed it after the bonus ran out and then successfully opened another one.

The terms say the following:

Limited to one Bonus Regular Savings (8th issue) account per customer.

Does this mean only one ever or only one at a time?

Bridlington1

simonsmithsays said:

Mansfield BS Bonus Regular Savings (8th issue)

Evening folks.

Has anyone previously had one of these and then closed it after the bonus ran out and then successfully opened another one.

The terms say the following:

Limited to one Bonus Regular Savings (8th issue) account per customer.

Does this mean only one ever or only one at a time?

I interpreted it as one account at a time and refreshed the account at the end of the last tax year.

I was able to successfully open a second Bonus RS once the old one had been closed without any problems (both accounts were even opened at the same branch).