The Top Regular Savers Discussion Thread

Bridlington1

Hattie627 said:

jameseonline said:

schiff said:

jameseonline said:

saverkev said:

jameseonline said:

Just checked my CBS app it seems my Sunny Day has been converted to Easy Access 7 but the amount is 2p less than the amount given in letter, hmm, I know the guy on the chat said it gets converted at 12am but yeah 2p less & already converted, I'm a bit confused.

So at the moment I have £1859.27 showing in Easy Access 7, guess I'll see if 2p gets added at 12am yea?🤔

Coventry Sunny Day 

Just checked mine - its converted to Easy Access Saver £2009.20 - withdrawal instruction given to pay into nominated bank tomorrow - don't know what the amount on the letter said as its been filed in the shredder.

My letter dated 7th August clearly states £1859.29 was my current closing balance at the time, app is still showing £1859.27.

So something is clearly wrong here.

Does beg the question can Coventry add things up properly?.

Going to have to do another webchat or something later I think.

For 2p !??!

Well on principal yes I want them to explain why there's 2p missing, like I said they sent me a letter, the app displays 2p less than the printed letter.

But then how can I be sure it's just 2p missing?, I'm probably not going to go down compensation/complaints route (unless they push it & many banks etc do), I'm just after an explanation to be honest.

Also if they've calculated things wrong they've probably done it with other people.

Might just be 2p, but I'm sure there would be several people kicking off if was £30 or something higher right?

I think I know the reason why it's 2p less than expected but they've had plenty of time to explain why it differs from the letter.

Ahh well I've requested a transfer out now so hopefully that will arrive today or tomorrow 

I mean this in a light-hearted way, but I often don't know if you are being serious or taking the mickey. Either way, it's fine. But with all the talk recently on here about institutions closing accounts and banning customers without explanation, you might try the patience of a bank just once too often by querying a 2p discrepancy in maturity amount. As I say, good on you for being thorough and looking after your interests etc but, jeez, there has to be a limit to a bank's patience.

Just to add as well I seem to recall Coventry's maturity letter gives a projected figure for the interest rather than the actual figure so my guess would be that the figure on the letter is wrong (especially since the Sunny Day Saver's rate reduced on 1/9/25) and that Coventry have probably paid the correct amount of interest.

It reminds me of when someone on here complained about FD not paying exactly £136.50 interest on their RS as the £136.50 figure doesn't take into account money being paid in a day or so late in some months due to non-working days.

I personally don't complain if the bank sticks to their own Ts&Cs and pays the correct interest but each to their own.

Bob2000

Bridlington1 said:

Bob2000 said:

I currently  have both the Monbs issue 8 6% and the app exc 7%,
So can l deposit  into the 6% and then later transfer into the app 7% ?

You can do that.

Bob2000 said:

jameseonline said:

Just requested my Principality 2 Year Healthy Habits to be closed, hopefully that will be done today.

Do you get the funds back plus interest  or is there any restrictions due to early closure please?

No restrictions, you get the interest paid to the date of closure. You can also ask them to split the funds between multiple PBS accounts if you wish, in 2022-3 I often ended up closing a RS early on 1st of the month and use the funds to feed my other PBS regular savers.

Thank you sir

friolento

Bob2000 said:

Are anybody else having problems with the Monbs app please.
Been just stuck on the intro screen since 8ish last night.

Working fine for me on iPhone. Close app and restart? May be reboot your phone? Reinstall the app?

Stolas

The app is still unusable for me - it’s been updated to the latest version and reinstalled numerous times. I had to phone Monmouth to open the new app only saver. 

Bob2000 said:

Are anybody else having problems with the Monbs app please.
Been just stuck on the intro screen since 8ish last night.

Bobblehat

schiff said:

jameseonline said:

saverkev said:

jameseonline said:

Just checked my CBS app it seems my Sunny Day has been converted to Easy Access 7 but the amount is 2p less than the amount given in letter, hmm, I know the guy on the chat said it gets converted at 12am but yeah 2p less & already converted, I'm a bit confused.

So at the moment I have £1859.27 showing in Easy Access 7, guess I'll see if 2p gets added at 12am yea?🤔

Coventry Sunny Day 

Just checked mine - its converted to Easy Access Saver £2009.20 - withdrawal instruction given to pay into nominated bank tomorrow - don't know what the amount on the letter said as its been filed in the shredder.

My letter dated 7th August clearly states £1859.29 was my current closing balance at the time, app is still showing £1859.27.

So something is clearly wrong here.

Does beg the question can Coventry add things up properly?.

Going to have to do another webchat or something later I think.

For 2p !??!

It's not the amount that's important, it's that there is something missing ... and then possibly get no real explanation to why it happened, after many days trying, as in my case with Skipton over a missing penny .... yes 1p !??!

How can you trust financial service providers if they can't get simple transfers right! In my case, that missing penny cost them an apology and £50 compensation to make me go away. I didn't ask for compensation, but I took it because it was obvious that I was never going to get a sensible answer from them as to why it happened.

Speculator

Bob2000 said:

jameseonline said:

Just requested my Principality 2 Year Healthy Habits to be closed, hopefully that will be done today.

Do you get the funds back plus interest  or is there any restrictions due to early closure please?

Closed mine last month.

------------------------
Thank you for your secure message.

I can confirm there is no early closure penalty on your 2 Year Healthy Habits Saver Bond. All accrued interest will be added at account closure. If you have any further queries, please send us a secure message using Your Account or talk to one of our team on 0330 333 4000. We’re here to help 



Your Digital Service Team

Speculator

Bob2000 said:

Are anybody else having problems with the Monbs app please.
Been just stuck on the intro screen since 8ish last night.

No problems on Android (currently on Android 15).

Maybe update app or try restarting your phone.

saverkev

Stolas said:

The app is still unusable for me - it’s been updated to the latest version and reinstalled numerous times. I had to phone Monmouth to open the new app only saver. 

Bob2000 said:

Are anybody else having problems with the Monbs app please.
Been just stuck on the intro screen since 8ish last night.

Monmouth App

Working fine for me this morning - Android

granta

Hanley Economic BS Online regular saver (NLA)

Just received notification interest will go down to 4.15% from 1st October.

Any reason why this should stay open (it has no end date) especially as you have to hold a minimum balance of £1000?

I might just open an instant access account with them to retain membership but looking for any counter-reasons to closure

soulsaver

Hanley BS Online RS 4.40% reduces to 4.15% wef 01/10/25
Hanley Economic Building Society Savings Interest Rates | The Hanley bottom of page.