The Top Regular Savers Discussion Thread

10_66

where_are_we said:

Furness Xmas RS2 - COP failed - I continued anyway - £500 has left my account but message came up transaction failed. Has any one else had a problem funding above account? I have overridden COP on other occasions and the transaction still went through.

I remember reading a while back (when there was first mention that this account was in the offing) that someone had phoned Furness and, though you can open today, best not to pay into it until the previous one's fully matured.  I can't corroborate this, just repeating what someone else stated (though I see above that granta has sent a payment)

[Deleted User]

charlie12525 said:

Furness Xmas RS2
I have tried applying as a new customer on Android phone App and also using Chrome on my laptop.
On both I keep getting...

You haven't selected a product yet

It looks like you don't have any open accounts with us. In order to register for our online services you need to select a savings account to open.

...even though I did select the product!

Anyone had this and got past it?

Yep, me, was just about to post.

Ye olde vicious circle!

fabsaver

charlie12525 said:

Furness Xmas RS2
I have tried applying as a new customer on Android phone App and also using Chrome on my laptop.
On both I keep getting...

You haven't selected a product yet

It looks like you don't have any open accounts with us. In order to register for our online services you need to select a savings account to open.

...even though I did select the product!

Anyone had this and got past it?

I had the same message on repeated attempts. I got past it by opening an easy access account first (without funding). That successfully took me through the online access onboarding and once logged in I was able to apply for the new Xmas RS2.

happybagger

Well it doesn't matter which route I take, existing customer or not, (I am, and they have recent ID), computer, app, or browser, I haven't found a way of either opening an account online, or registering for online accounts, without needing a camera to do a 'selfie'. If anyone does know a way, please let me know.

[Deleted User]

I've sent them a message and I'll see what they say, it just keeps going round in circles for me.

I've tried opening the easy access saver but struggling with that too.

Never mind, good luck to everybody else 🤞

CricketLady

[Deleted User] said:

charlie12525 said:

Furness Xmas RS2
I have tried applying as a new customer on Android phone App and also using Chrome on my laptop.
On both I keep getting...

You haven't selected a product yet

It looks like you don't have any open accounts with us. In order to register for our online services you need to select a savings account to open.

...even though I did select the product!

Anyone had this and got past it?

Yep, me, was just about to post.

Ye olde vicious circle!

Furness just called me back and suggested I clear my browsing history and cookies as they'd had no other reports of this exact going-round-in-circles issue.  I told them to check out this forum.  I can also confirm that having cleared my cookies, browsing history and just about everything else I still got absolutely nowhere with this regular saver and do not recommend anyone attempt this strategy xx

charlie12525

fabsaver said:

charlie12525 said:

Furness Xmas RS2
I have tried applying as a new customer on Android phone App and also using Chrome on my laptop.
On both I keep getting...

You haven't selected a product yet

It looks like you don't have any open accounts with us. In order to register for our online services you need to select a savings account to open.

...even though I did select the product!

Anyone had this and got past it?

I had the same message on repeated attempts. I got past it by opening an easy access account first (without funding). That successfully took me through the online access onboarding and once logged in I was able to apply for the new Xmas RS2.

Exactly what I did. Worked for me too.

[Deleted User]

CricketLady said:

[Deleted User] said:

charlie12525 said:

Furness Xmas RS2
I have tried applying as a new customer on Android phone App and also using Chrome on my laptop.
On both I keep getting...

You haven't selected a product yet

It looks like you don't have any open accounts with us. In order to register for our online services you need to select a savings account to open.

...even though I did select the product!

Anyone had this and got past it?

Yep, me, was just about to post.

Ye olde vicious circle!

Furness just called me back and suggested I clear my browsing history and cookies as they'd had no other reports of this exact going-round-in-circles issue.  I told them to check out this forum.  I can also confirm that having cleared my cookies, browsing history and just about everything else I still got absolutely nowhere with this regular saver and do not recommend anyone attempt this strategy xx

Thanks for letting me know. Tbh I'm not too concerned, I'm nearing (pushing!) the limits of what free cash I have now for regular savers, what with ISA funding too.

The £500 per month is a tempter though.

jaypers

Furness…..on an iPad and I’ve got the same going around in circles ‘no product selected’ issue.

allegro120

where_are_we said:

Furness Xmas RS2 - COP failed - I continued anyway - £500 has left my account but message came up transaction failed. Has any one else had a problem funding above account? I have overridden COP on other occasions and the transaction still went through.

I've opened Furness Xmas this morning and deposited £1 straight away. CoP failed as expected (reference didn't match), I've sent it anyway. No money arrived to Furness account yet.  It said in the e-mail that it can take up to 3 working days for money to appear, but that could be just a generic message. I'll keep monitoring.