The Top Regular Savers Discussion Thread

Bobblehat

flaneurs_lobster said:

Chaykin said:

My MonBS payments into my 3x different RSs which I did yesterday morning are now showing on the app with yesterday's date.

Yes, me too.

Thanks for the heads up on this, I may have forgotten to check until later in the week! The good news is that they are showing and dated 01/09 

trickydicky14

I can confirm Monmouth are still processing postal requests for the branch RS. I posted mine first class on the 27th and account showing today 2nd Sept in the app.

My only disappointment being they have credited my account as of today the 2nd yet the cheque was dated 27th so I can’t pay in another £500 for September. I’m not complaining, I’m pleased they opened the account without me having to go all the way to Hereford to sort it.

Speculator

judgingjudy said:

flaneurs_lobster said:

Mon BS 

How quickly one's expectations change. Until this month I'd accept that my deposits would take a couple of days to show up online, now I'm annoyed that yesterday's cash isn't up and running in the app.

Mine isn’t there either, so I’m glad it’s not just me. I’ve only been a customer for a couple of months - do you mean that prior to last month, the deposits would take a couple of days to show for MBS accounts, or was that a general observation?

I must say that I am very unimpressed with MonBS, as the app doesn’t work for me and their customer support is very poor. If the rates and allowances weren’t as generous on these products then I would ditch them but sadly I feel a bit stuck! There are worse problems to have, of course. 

Deposited quite late, around 6.30pm yesterday and was showing at 9.30am today

roked

Kim_13 said:

surreysaver said:

Speculator said:

roked said:

I closed my Coventry seasonal RS today due to the rate dropping below my threshold and wanted to use the funds for other RS's anyway. Surprised to see that I seem to have only got a two-week penalty on interest instead of a full month. Not complaining

There should be no penalty for closing due to the rate drop.

If I understand Coventry's T&Cs correctly, it is within a certain amount of time of receiving notification of the rate drop - not of the rate actually dropping.
Can't remember when Coventry sent out its notifications, but I think it was quite a while ago 

They sent it on 18/8, but there has been confusion this time around due to the wording of that email suggesting it was 30 days from the effective date rather than the notification date. 

Coventry haven’t responded to my secure message sent before they opened yesterday, if they don’t answer soon I guess I will close the Loyalty Saver myself and then raise a complaint if a penalty is applied.

Thanks for info, this prompted me to dig deeper in to the T&Cs. My assumption was that this is a daily interest account and now I am wondering if interest paid is only based on 'deposit month', at least for the purpose of early closure. 

This would make sense for what happened, as my deposit month runs 18th to 17th, hence the august one finished 2 weeks ago on the 17th and the interest payment reflects that. Of course it still could be a co-incidence. 

One way to check, for anyone that still has one open, is to try and close it and you will get a closing balance. You then don't proceed with it and try again the following day, to see if the figure changes slightly. 

fuzzzzy

35har1old said:

mon3ysav3r said:

Slinky said:

I've just tried logging in to Progressive to check my SO has arrived today, and after putting in my password it's come up with a Salesforce page asking me to change my password.  Never had this before, I've abandoned the login. Is this genuine?

Yes it appears to be genuine.

It did the same to me a week or so ago, I changed my password and all is good.

I have worked my entire life working in IT, and I was surprised that they use Salesforce for authentication it makes no sense, but then I thought this is the only institution to stop using SMS message 2FA and swap to WhatsApp ....

Site doesn't operate correctly if in private window won't go back to accounts.
They haven't stopped using SMS messages
Both take equally as long to come through 
Online services don't appear to run 24 hrs a day 

I have just received a text from Progressive saying when I next login I will receive my 6 digit Code via WhatsApp, not SMS. I don't even have an account. I tried applying for one a while ago but gave up because it was too much hassle to satisfy their ID checks.

s71hj

trickydicky14 said:

I can confirm Monmouth are still processing postal requests for the branch RS. I posted mine first class on the 27th and account showing today 2nd Sept in the app.

My only disappointment being they have credited my account as of today the 2nd yet the cheque was dated 27th so I can’t pay in another £500 for September. I’m not complaining, I’m pleased they opened the account without me having to go all the way to Hereford to sort it.

Yep, mine and wife's posted 2nd class Wed and showing this morning with deposit date of today

jameseonline

My £1000 sent to Monmouthshire yesterday is showing up today along with the £1000 I sent on 29th, Monmouthshire still need to sort the date format out in app.

2025-09-01 should be 01-09-2025

OrangeBlueGreen

fuzzzzy said:

35har1old said:

mon3ysav3r said:

Slinky said:

I've just tried logging in to Progressive to check my SO has arrived today, and after putting in my password it's come up with a Salesforce page asking me to change my password.  Never had this before, I've abandoned the login. Is this genuine?

Yes it appears to be genuine.

It did the same to me a week or so ago, I changed my password and all is good.

I have worked my entire life working in IT, and I was surprised that they use Salesforce for authentication it makes no sense, but then I thought this is the only institution to stop using SMS message 2FA and swap to WhatsApp ....

Site doesn't operate correctly if in private window won't go back to accounts.
They haven't stopped using SMS messages
Both take equally as long to come through 
Online services don't appear to run 24 hrs a day 

I have just received a text from Progressive saying when I next login I will receive my 6 digit Code via WhatsApp, not SMS. I don't even have an account. I tried applying for one a while ago but gave up because it was too much hassle to satisfy their ID checks.

I got one too even though my account is long closed.

Hattie627

s71hj said:

trickydicky14 said:

I can confirm Monmouth are still processing postal requests for the branch RS. I posted mine first class on the 27th and account showing today 2nd Sept in the app.

My only disappointment being they have credited my account as of today the 2nd yet the cheque was dated 27th so I can’t pay in another £500 for September. I’m not complaining, I’m pleased they opened the account without me having to go all the way to Hereford to sort it.

Yep, mine and wife's posted 2nd class Wed and showing this morning with deposit date of today

Monmouthshire BS Branch Exc RS

I posted my application last Wed 2nd class but no action on the app yet. Still, I'm hopeful it will be opened soon. Thanks for the updates on this.

HHUK

Hattie627 said:

Ditto. Posted application form plus cheque last Wed am and nothing showing on app so far. Postal service where I am is not particularly reliable. I will phone Monmouthshire if nothing showing by midweek.

Monmouthshire Branch Exclusive Regular Saver Issue 1

Also posted my application (using their huge pre-paid second class postage envelope) last Wed 27/08, and pleasantly surprised to discover on the app just now that the account has been opened and the £50 from the enclosed cheque credited with effect from today's date. 

Also the money I added to the Monmouthshire App Exclusive Regular Saver Issue 1 yesterday is now showing in the app correctly as having been received on 01/09.