The Top Regular Savers Discussion Thread

allegro120

CricketLady said:

Regarding the Darlington 5% Regular Saver, for those wishing to close it I have experience of this too, as mine was due to mature in January, but I needed the funds early, so in July I withdrew it all, closed the account (and then opened a new one when I realised I could...)

The way to do it is this - it states that two penalty free withdrawals are allowed but at the third one, the account will be closed.  After making the two withdrawals, upon trying to make the third the website told me this was against the terms of the account, so I rang them. After speaking to a customer service agent I learned that to close the account I had to secure message with "I would like to close this account, and for the funds to be sent to my nominated account (and the details of this, sort code and account number etc.)"

Just in case anyone gets stuck xxx 

Thank you for this info. Do you think l can skip two withdrawals and go straight for secure message or should I do two withdrawals first?

Bridlington1

allegro120 said:

CricketLady said:

Regarding the Darlington 5% Regular Saver, for those wishing to close it I have experience of this too, as mine was due to mature in January, but I needed the funds early, so in July I withdrew it all, closed the account (and then opened a new one when I realised I could...)

The way to do it is this - it states that two penalty free withdrawals are allowed but at the third one, the account will be closed.  After making the two withdrawals, upon trying to make the third the website told me this was against the terms of the account, so I rang them. After speaking to a customer service agent I learned that to close the account I had to secure message with "I would like to close this account, and for the funds to be sent to my nominated account (and the details of this, sort code and account number etc.)"

Just in case anyone gets stuck xxx 

Thank you for this info. Do you think l can skip two withdrawals and go straight for secure message or should I do two withdrawals first?

I was able to close my Darlington BS 12 Month RS in April without having to make any withdrawals or send a secure message. IIRC when I went to make a withdrawal there was a box to say that I'd like to close my account.

Aidanmc

Bridlington1 said:

allegro120 said:

CricketLady said:

Regarding the Darlington 5% Regular Saver, for those wishing to close it I have experience of this too, as mine was due to mature in January, but I needed the funds early, so in July I withdrew it all, closed the account (and then opened a new one when I realised I could...)

The way to do it is this - it states that two penalty free withdrawals are allowed but at the third one, the account will be closed.  After making the two withdrawals, upon trying to make the third the website told me this was against the terms of the account, so I rang them. After speaking to a customer service agent I learned that to close the account I had to secure message with "I would like to close this account, and for the funds to be sent to my nominated account (and the details of this, sort code and account number etc.)"

Just in case anyone gets stuck xxx 

Thank you for this info. Do you think l can skip two withdrawals and go straight for secure message or should I do two withdrawals first?

I was able to close my Darlington BS 12 Month RS in April without having to make any withdrawals or send a secure message. IIRC when I went to make a withdrawal there was a box to say that I'd like to close my account.

Yes, this is correct. There is a box you can tick on withdrawal page to close account.
Closed the Issue 1 RS last week like this

clairec666

skitskut said:

poshrule_uk said:

Does anyone know if the YBS 8% RS allows a 13th payment?

I have found that YBS regular savers do accept a 13th payment taking you over the maximum balance if you send it externally but not internally and the correct interest is paid on it at the end of the term.

Good to know... but also worth calculating how much extra interest you'll get and whether it's worth it. Mine matures midway through the month, so I reckon a 13th payment will be worth an extra 18p.

liamcov

My Santander Edge Saver (6%) expires soon, is there still a way to get another for a year?

flaneurs_lobster

liamcov said:

My Santander Edge Saver (6%) expires soon, is there still a way to get another for a year?

It's not a regular saver so wrong thread but anyways

Yes. Empty the account. Start a Live chat with Sandi the Bot with "close an account" and follow the prompts.

When the account disappears open another one. Takes a couple of days overall.

dingling68

Nationwide Flex Regular Saver 3

Is a 13th payment allowed? Mine is due to mature on 22/9/25. Information I have saved refers to £2,400 but also refers to calendar months? 

CricketLady

dingling68 said:

Nationwide Flex Regular Saver 3

Is a 13th payment allowed? Mine is due to mature on 22/9/25. Information I have saved refers to £2,400 but also refers to calendar months? 

Yes, we always do a thirteenth payment to Nationwide (four of us in the Cricket household) 

xx

pecunianonolet

drphila said:

pecunianonolet said:

drphila said:

pecunianonolet said:

Virgin

Requested closure via online form of the regular saver (the form that was mentioned many pages ago), provided account details in the form for the regular saver. Followed up a day later via online chat just in case to make sure the reg saver is getting closed. 

Received an email "Sorry to see you go", checked my app and instead of the regular saver they closed my current account. Reg saver still not closed, still waiting for the interest to be transferred to the current account (that is now closed). 

Just raised a complaint. Totally unacceptable. 

Screenshots not allowed in the app, transcript only available by post on paper if chat has happened via app. Requested a postal copy now. 

Exactlly the same happened to me. They put it down to the "huge" numbers that opened that RS (c.37000 apparently) and then wanted it closed

Did you also complain and if so, did you get compensation and how much did they pay and did they reopen the current account for you?

I had email acknowledgment of my complaint yesterday evening (10pm) and that they will email with an update within 5 working days.

Yes, complaint lodged and told I can expect compensation, though complaints department has final say. Told it will almost certainly not be possible for them to re-open and will have to do it myself. I forgot to say about effect on credit score if I had to re-open but will discuss with complaint handler when they get in touch.

Not expecting this complaint to be resolved for at least a week, maybe a lot longer.

As happened with you, got acknowledgement yesterday and 5 day timescale for update

drphila Did you get any response by Virgin yet?

s71hj

flaneurs_lobster said:

liamcov said:

My Santander Edge Saver (6%) expires soon, is there still a way to get another for a year?

It's not a regular saver so wrong thread but anyways

Yes. Empty the account. Start a Live chat with Sandi the Bot with "close an account" and follow the prompts.

When the account disappears open another one. Takes a couple of days overall.

I tried this. Said I wasn't eligible. I assume because I'd already had one