Late Delivery Rate

RedImp_2

I know this topic is regularly revisited…..but anyway I noticed my late delivery rate was not 0% (I literally have never posted anything later than the day after payment in 20 years).  Clicking through I found it was an item sold & paid on Sunday evening, posted Monday morning, 2nd class LL.  Happens to be one that was scanned as delivered on the following Saturday (this is 21st December so Christmas post).  While clicking through the transaction I noticed it said estimated delivery between 30 Dec & 2 Jan despite being marked as delivered.  Is it this that is causing it to be flagged late.  Otherwise surely the seller can’t be responsible for the vagaries of the UK postal system!

RedImp_2

To sort of answer my own question I see having downloaded full report it says despatch by 17/12, first scan date 21/12 (the delivery scan) so presumably no scan recorded when I handed it in at the post office

RFW

RedImp_2 said:

To sort of answer my own question I see having downloaded full report it says despatch by 17/12, first scan date 21/12 (the delivery scan) so presumably no scan recorded when I handed it in at the post office

In my experience over the last couple of weeks, RM weren't scanning everything at the right time. I think they were concentrating on deliveries, or something else was going on.
I sell on Amazon using Tracked 24 and I have loads of parcels that show as being shipped late yet they were delivered on time. You'd hope that Amazon and Ebay would be smart enough to acknowledge the differences, sometimes they do, sometimes not.

dinosaur66

i get this all the time

do not worry about it

some post gets delayed / what can you do about it

nothing

some buyers just mean

what happens with my rating is it fluctuates / sometimes its at 0.0 % sometimes 0.5% sometimes 1%

but after about 3 or 4 months if no other buyer has marked you down or item not received cases have cleared your percentage will go back to 0.0%