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Smart Parking Fine - now with Debt Recovery- please help?

Can somebody help me please?

For note I am based in Scotland. 

i received a fine request from Smart Parking - 27th Sept 2024,
I was parked in a multi storey and the machines were vandalised (no display working) but I still put money in.

i immediately appealed but I received no communication (luckily I took a photo of the appeal reference from the computer screen).

I then received a letter from debt recovery plus (based in Manchester).
asking to pay £170 fine!

i managed to get in touch with the debt recovery company and explained that I had put in an appeal and had no word from smart parking.

The debt company have asked that I pay £170 by 30th December or it goes to their legal team.

I haven’t mentioned still asked for proof - photographic evidence  of date and time that the appeal response was sent to my email.

however I have now seen in forums that if you live in Scotland then we can ignore these?

can somebody advise please, as I don’t want to have a black mark against my name and to then have to go to court through this?

Thank you in advance 
Linda 
 

Comments

  • Gr1pr
    Gr1pr Posts: 13,538 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    Ignore the powerless debt collectors,  but do keep the paperwork 

    I hope that you did not disclose who was driving   ?

    Nothing will happen,  no black marks,  rest easy,  no contact 
  • thank you.

    no I haven’t mentioned who was driving.

  • I have all the paperwork plus my appeal reference,
    I emailed the Debt company to say that I was disputing this and still required proof that an appeal response was sent to me.

    i have been worried over Christmas because of this, especially with having a mortgage etc.. I few of my friends said to ignore it but I was looking for all your advice, thank you
  • Gr1pr
    Gr1pr Posts: 13,538 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    Good, keep it that way,  just ignore the debt collectors letters,  nothing will happen 
  • Coupon-mad
    Coupon-mad Posts: 161,695 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 27 December 2024 at 2:28PM
    l70rowe said:
    I have all the paperwork plus my appeal reference,
    I emailed the Debt company to say that I was disputing this and still required proof that an appeal response was sent to me.

    i have been worried over Christmas because of this, especially with having a mortgage etc.. I few of my friends said to ignore it but I was looking for all your advice, thank you
    You can completely stop worrying. Ignore them entirely - see the 4th post of the NEWBIES thread.

    But the law is changing in a year so start reading private car park signs more diligently now.  Search the forum for:

    Scotland parking new law keeper 2025
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • thank you for your help 
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