Cruise booked via credit card. Cancelled

Kinnie

We booked a cruise and paid by credit cards, the night of the trip ended up in a&e 7 hours
had to cancel trip.
had travel insurance, hopefully they may pay most of the money, but someone mentioned credit card cash back??   If they don’t pay from insurance 

anyone have any ideas

bagand96

This is a travel insurance claim.

Chargebacks or section 75 claims from your bank only work if the supplier is in breach of contract, which the cruise operator wouldn't be.

p00hsticks

If they mean either a chargeback or Section 75 claim, then I don't believe either would work.

These are options for when the retailer fails to deliver on their contract to the consumer, and in your case it was you who were unable to turn up and cancelled - the cruise company haven't done anything wrong. 

You'll need to claim on your travel insurance. 

Ayr_Rage

If you cancelled then you have no chance claiming from any card provider, either credit or debit.

TELLIT01

As others have said,  this is a travel insurance claim.  Nobody else to claim against.  The cruise was going so S75 or chargeback isn't relevant.