Philips Electric Shaver Series 1000 battery

MouldyOldDough

I have a Philishave - Purchased from Amazon, a little over 2 years ago - the battery no longer lasts more than 3 days from fully charged.

I have had Philishaves for 40+years and have never had a complaint before - but this is poor

What are my rights ?

Should I try Amazon or go direct to Philips ?

 

powerful_Rogue

MouldyOldDough said:

I have a Philishave - Purchased from Amazon, a little over 2 years ago - the battery no longer lasts more than 3 days from fully charged.

I have had Philishaves for 40+years and have never had a complaint before - but this is poor

What are my rights ?

Should I try Amazon or go direct to Philips ?

 

Your consumer rights be will against Amazon. However after 2 years the onus will be on you to prove the battery has deteriorated quicker than usual due to an issue at manufacture.

Rodders53

Phillips usually give 2 year warranty and usually offer an extra year if you register it with them, so 3 years possibly?

Contact them to ask advice in any case.

  
(NB you'll be overdue new heads by now and a new shaver may be almost as cheap as those anyway).  I got a new 5000 series shaver this year from Boots on offer at £50 with £15-worth of points back, making it £35; the heads cost that much, I believe!

user1977

The batteries are replaceable, they just don’t make it easy for you.

MouldyOldDough

user1977 said:

The batteries are replaceable, they just don’t make it easy for you.

How do I change the batteries then? 

molerat

You start by Googling the problem.  But unless you are a bit handy with a screwdriver on fiddly parts and a soldering iron I wouldn't bother.

Zinger549

You could see online if there are any companies offering battery replacement. I got the battery on my electric toothbrush changed. I found a someone on Ebay that did it.

MouldyOldDough

Rodders53 said:

Phillips usually give 2 year warranty and usually offer an extra year if you register it with them, so 3 years possibly?

Contact them to ask advice in any case.

  
(NB you'll be overdue new heads by now and a new shaver may be almost as cheap as those anyway).  I got a new 5000 series shaver this year from Boots on offer at £50 with £15-worth of points back, making it £35; the heads cost that much, I believe!

Boots also have the 1000 series at £25 !!

They claim that the 1000 has "4D Flex Heads follow your face’s contours for a comfortable shave"

I thought that the 4th dimension was TIME - Wow a time travelling shaver ?