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Ticketmaster account hacked
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ClaireS25
Posts: 4 Newbie
My partner had his Ticketmaster account hacked & they’ve sold on his tickets, withdrawing the money into an account which is not his. Ticketmaster have provided the bank details (not his) & have said there is nothing more they can do. His bank have claimed there is nothing they can do & he has reported it to the police. Has anyone had experience of this & the best course of action to get the tickets or money back?
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Comments
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There is no way to refund either the tickets or money bar a goodwill gesture from ticketmaster.His bank is right, his card was not compromised so they have no obligation to refund.1
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Allow time for the police to follow through with enquiries. They need to trace the account holder first.2
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