We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Difficulty accessing Google mail via Chrome from Android

Options
peter021072
peter021072 Posts: 446 Forumite
Sixth Anniversary 100 Posts Photogenic Name Dropper
edited 21 December 2024 at 8:57PM in Techie Stuff
My googlemail account keeps becoming inaccessible via my android device every few weeks. It advises me to delete cookies. I can't see any way of deleting cookies for the specific site via my android device, it only offers to delete all cookies.  I could delete cookies for the site via my desktop via Wiindows 11 assuming the cookies are stored centrally on Chrome. However, I'm terrified of losing passwords, settings and access.

Also why is this specific site always causing this difficulty?  I'm sure I use other sites far more.  Neither have I ever had problems accessing Googlemail via windows/desktop despite not deleting cookies for years. It seems to be a problem with Android and this Googlemail site specifically.


Comments

  • Vitor
    Vitor Posts: 645 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    edited 21 December 2024 at 9:37PM
    Why not use the gmail app instead of web browser?
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Cookies are per device, not central. So clearing them on your Windows 11 device will not do anything on the Android Device.

    But as stated, use the Gmail app on Android not Chrome browser.

    Clearing cookies will not removes passwords either though.
  • Neil_Jones
    Neil_Jones Posts: 9,554 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    My googlemail account keeps becoming inaccessible via my android device every few weeks. It advises me to delete cookies. I can't see any way of deleting cookies for the specific site via my android device, it only offers to delete all cookies.  I could delete cookies for the site via my desktop via Wiindows 11 assuming the cookies are stored centrally on Chrome. However, I'm terrified of losing passwords, settings and access.

    Also why is this specific site always causing this difficulty?  I'm sure I use other sites far more.  Neither have I ever had problems accessing Googlemail via windows/desktop despite not deleting cookies for years. It seems to be a problem with Android and this Googlemail site specifically.



    Android is built round apps, you only really need the browser for web pages, and Gmail probably doesn't work properly in Chrome for Android assuming that's what you're using.
    I''d suggest using the Gmail app which you probably already have and its probably already signed into.
  • Yeah I'll do that.
    .
  • jshm2
    jshm2 Posts: 477 Forumite
    Ninth Anniversary 100 Posts Name Dropper Combo Breaker
    It will usually be the settings in the browser. Also, have you updated your apps? 
  • Yes, recently.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.