Claiming back VAT and Import Duties.

shezza2

Hi all I have had to return a guitar to the USA, reason being not suitable. Can I claim back the VAT and Import duties I had to pay when it entered the UK? TIA

eskbanker

https://www.gov.uk/guidance/refunds-and-waivers-on-customs-debt suggests that it's only possible for defective, damaged or non-compliant goods rather than something deemed 'not suitable':

You can claim repayment or remission on goods imported from outside the UK when:

• you’ve rejected the goods because at the time of declaring them to a customs procedure they’re:
  • defective
  • damaged before being cleared by customs
  • not compliant with the terms of the contract you imported them under
• [...]

born_again

Does retailer accept change of mind returns?

shezza2

born_again said:

Does retailer accept change of mind returns?

born_again said:

Does retailer accept change of mind returns?

Yes dealer has no quibble returns guarantee.