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car reserved

builder1958
builder1958 Posts: 1 Newbie
in Consumer rights
Hi I have reserved a car that was advertised for sale by a well known dealership for £99 paid for by credit card, the dealership has now informed me that the car is not for sale, can you please advise where we stand on this
thanks

Comments

  • cymruchris
    cymruchris Posts: 5,570 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    builder1958 said:
    Hi I have reserved a car that was advertised for sale by a well known dealership for £99 paid for by credit card, the dealership has now informed me that the car is not for sale, can you please advise where we stand on this
    thanks

    You get your deposit back - or choose another car to use the deposit against.
  • twopenny
    twopenny Posts: 8,029 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Is there anything in their T&Cs that talks about deposits and what they mean to this company?

    How long was it between you paying the deposit and them informing you that the car would not be sold?

    Has the money been taken from your card yet?

    I can rise and shine - just not at the same time!

    viral kindness .....kindness is contageous pass it on

    The only normal people you know are the ones you don’t know very well


  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,982 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You're entitled to your £99 back, of course.
  • MeteredOut
    MeteredOut Posts: 3,539 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Other than getting your £99 back, what are you wanting to happen?
  • born_again
    born_again Posts: 21,733 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Could be a saving grace if they have realised the car is a shed.. 
    Life in the slow lane
  • Grumpy_chap
    Grumpy_chap Posts: 18,955 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    builder1958 said:
    Hi I have reserved a car that was advertised for sale by a well known dealership for £99 paid for by credit card, the dealership has now informed me that the car is not for sale, can you please advise where we stand on this
    thanks
    Other than the £99 back, what are you hoping for?

    It can be difficult when these situations arise but it can be wholly possible for the same car to be "reserved" via two different channels at the same time.  The Dealership then usually simply allows the first to go ahead and has to cancel the other reservations.
  • Arunmor
    Arunmor Posts: 685 Forumite
    500 Posts First Anniversary Name Dropper
    Personally I would never pay a deposit for a car in this situation.  It's just a marketing hook.
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