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Dodgy Dealer

Hi   I purchased an Audi car from a dealer and it became apparent within one day that there were significant issues and I rejected the car 21 days after purchase when further problems arose. It has taken some time due to the delaying tactics from the dealer who wanted me to prove my claims and dismissing the evidence when provided as inconclusive.  I eventually paid to have full diagnostic testing done at a specialist Audi garage and the car requires a complete engine rebuild along with suspension and brake issues costs coming to nearly nine thousand pounds.
I paid for a three month warranty and thought perhaps I would need to go down the repair route should any repairs be viable. Upon contacting the warranty company to find out why I hadn't received the Schedule I was told that, without my knowledge or consent, the dealer had cancelled the policy and received a refund, money which he still has. This in effect blocked any recourse I may have had for repair. He also retained the log book and I believe he would have taken the car back and resold it to another unsuspecting person (as he suggested I did)
He repeatedly asked for the car back for him to carry out testing but I did not trust him as he would then have the car and my money.
 So I would not deliver the car back directly to him but offered to take it to a garage he nominated. He declined.
He has repeatedly said he would refund my money if the issues were proven but he does not accept the specialist test results and he has now said he will not take the car back as it smells smoky and there are dog hairs in the boot. Totally irrelevant.
 I have taken the car off road and it is parked on my drive and completed a SORN but can anyone tell me, considering the time it is taking through the courts (50 weeks) whether I should return the car to him and/or insist he collects it now, prior to court action.
I am conscious that the car may well degrade if left for a long time.
As I am now on the verge of making a court claim any advice would be appreciated.

Comments

  • How did you pay for the car? Hopefully not cash/bank transfer.

    What entity is the dealer, sole trader/Ltd company?
  • Grumpy_chap
    Grumpy_chap Posts: 18,323 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    How much was paid for the car?
    How old?
    What mileage?
    How much would the OP get if selling the car now?  Eg WBAC 
  • born_again
    born_again Posts: 20,607 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Kalidog said:
    Hi   I purchased an Audi car from a dealer and it became apparent within one day that there were significant issues and I rejected the car 21 days after purchase when further problems arose. It has taken some time due to the delaying tactics from the dealer who wanted me to prove my claims and dismissing the evidence when provided as inconclusive.  I eventually paid to have full diagnostic testing done at a specialist Audi garage and the car requires a complete engine rebuild along with suspension and brake issues costs coming to nearly nine thousand pounds.
    I paid for a three month warranty and thought perhaps I would need to go down the repair route should any repairs be viable. Upon contacting the warranty company to find out why I hadn't received the Schedule I was told that, without my knowledge or consent, the dealer had cancelled the policy and received a refund, money which he still has. This in effect blocked any recourse I may have had for repair. He also retained the log book and I believe he would have taken the car back and resold it to another unsuspecting person (as he suggested I did)
    He repeatedly asked for the car back for him to carry out testing but I did not trust him as he would then have the car and my money.
     So I would not deliver the car back directly to him but offered to take it to a garage he nominated. He declined.
    He has repeatedly said he would refund my money if the issues were proven but he does not accept the specialist test results and he has now said he will not take the car back as it smells smoky and there are dog hairs in the boot. Totally irrelevant.
     I have taken the car off road and it is parked on my drive and completed a SORN but can anyone tell me, considering the time it is taking through the courts (50 weeks) whether I should return the car to him and/or insist he collects it now, prior to court action.
    I am conscious that the car may well degrade if left for a long time.
    As I am now on the verge of making a court claim any advice would be appreciated.
    That is not helping you at all.
    As dodgy as they might be they have a right to inspect & repair the car. 


    Life in the slow lane
  • I paid by bank transfer. The car has approx 96k on the clock and is 2015. I paid £7k plus £250 for the warranty which he kept after cancelling it. He is a sole trader and is not in any association apart from a member of a solicitor group. He has inspected the car and agreed the condition is as purchased.  He is  simply refusing to accept the car back as it smells smokey and I carried my dog in the boot 
  • Mr.Generous
    Mr.Generous Posts: 3,995 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    If you smoked in the car and had a dog in the back then have it valleted to a professional standard then take it back.
    Mr Generous - Landlord for more than 10 years. Generous? - Possibly but sarcastic more likely.
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