Registration Entry Error vs Civil Enforcement EW + DCB Legal

twinmum3

I received a claim form (see attached) for a parking charge dated 19/06/2023. I attended the car park for 2 consecutive days and entered the incorrect registration both times (was present with one of my twin toddlers and rushing, went into automode at the machine and entered my older car's reg and the car i usually drive - very tired mum at the time!). I paid in coins for both 30 mins on both days - just my luck i lost the ticket for the fine but found the one for the following day. I appealed to POPLA and sent the one from 20/06/2023 as evidence I had paid and made the entry error twice in 2 days but it was rejected based on lack of proof of payment on the actual day. Still cant pinpoint how I made the error twice yet was only fined once if ANPR flagged it up. Was not offered the key error discount either.

Any advice on the defence would be much appreciated. I have acknowledged etc in time and prepared a draft of the defence from the Newbies thread with my details and narrative. Legal representative is DCB Legal

Coupon-mad

You will be using our detailed Template Defence - see the top of the forum - which leaves you just ONE paragraph to tweak a tiny bit.

This month I've even started giving people with DCB Legal claims a generic script for that paragraph 3 too! Leaving people literally ONE DATE to change, and your name & claim details added at the top.

Signature and date at the end. Job done.

It is twenty times easier than any appeals system. Done by email. No risk. No cost.

No hearing because they discontinue.

No solicitor nor law knowledge needed.

Dead easy!

We win or see discontinuations 99% of the time. No risk. We are glad you found us.

I hate providing links to threads because it stops people seeing how to hop around and finding & reading threads for themselves. But in the spirit of the Season, here's one showing what to put for para 3:

https://forums.moneysavingexpert.com/discussion/comment/81139187/#Comment_81139187

That shows you some 'deny the POC' wording to include in your para 3.

Just add a line or two in para 3 - straight AFTER the bit in the link above - about the circumstances & facts that you know (that the Defendant did pay and the Claimants know this but have neglected to match the money paid to the right car despite being in possession of all the facts from the appeals stages) and state that the Claimant must prove their allegations.

And of course use the whole Template Defence but we don't want to be shown it ... please!

Then follow the first 12 steps in the Template Defence thread so that you don't need to ask us (please...) about the DQ questions or the laughable Mediation phone call.

We hope that we are only needed again by Defendants at WS & evidence stage next year. The 'first 12 steps' advice saves us all time.

What's the claim form Date of Issue, top right?

twinmum3

Thank you! Claim form date was 27th Nov. I did the acknowledge of service Dec 2nd

twinmum3

Acknowledgement*

KeithP

twinmum3 said:

Thank you! Claim form date was 27th Nov. I did the acknowledge of service Dec 2nd

With a Claim Issue Date of 27th November, and having filed an Acknowledgment of Service in a timely manner, you have until 4pm on Monday 30th December 2024 to file a Defence.

That's nearly two weeks away. Plenty of time to produce a Defence but please don't leave it to the last minute.

To create a Defence, and then file a Defence by email, look at the second post in the NEWBIES thread.

Don't miss the deadline for filing a Defence.

Do not try and file a Defence via the MoneyClaimOnline website. Once an Acknowledgment of Service has been filed, the MCOL website should be treated as 'read only'.