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What not to say to customers with a delayed parcel at Christmas.

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Comments

  • forgotmyname
    forgotmyname Posts: 32,995 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ordered an item off ebay on the 18th (Wednesday afternoon), thinking it may not get here before xmas, surprised to have a knock
    on the door at 7:45am on the 20th (Friday).

    Censorship Reigns Supreme in Troll City...

  • RFW
    RFW Posts: 10,448 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Ordered an item off ebay on the 18th (Wednesday afternoon), thinking it may not get here before xmas, surprised to have a knock
    on the door at 7:45am on the 20th (Friday).

    I decided to upgrade all my Ebay parcels for the last couple of days.
    I had an option to upgrade to first class on all for just an extra £1 but had no takers and plenty complaining about delays. So to save me the aggro I upgraded for them. It was either that or stop sales as it didn't seen likely many 48s would arrive on time.
    RM do seem to have a (semi?) full delivery schedule on Sunday 22 Dec.
    .
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