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Homebase kitchen error

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Hi, I purchased a kitchen from Homebase 2 years ago and the lino is starting to come away from the cupboards. Homebase are going through administration and so I can't go through the normal complaint channels. I've emailed the administrators but not heard back. 

Part of the bottom of the cupboard wasn't sealed so it's not fit for purpose. 

Does anyone else know what I can do? 

Comments

  • Spies
    Spies Posts: 2,267 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Honestly, not a lot
    4.29kWp Solar system, 45/55 South/West split in cloudy rainy Cumbria. 
  • Emmia
    Emmia Posts: 5,678 Forumite
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    Hi, I purchased a kitchen from Homebase 2 years ago and the lino is starting to come away from the cupboards. Homebase are going through administration and so I can't go through the normal complaint channels. I've emailed the administrators but not heard back. 

    Part of the bottom of the cupboard wasn't sealed so it's not fit for purpose. 

    Does anyone else know what I can do? 

    The time to complain about the lack of seal was two years ago when you had it installed... Now given the financial situation I think you're stuck with it.
  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Who installed it? 

    If arranged by Homebase, did you pay the fitters or Homebase? 

    Certainly no kitchen fitter expert here but with none bespoke kitchens panels are sold in a couple of sizes and need to be cut to size by the fitter. Depending on where it is you can either leave the cut bare or use tape to seal it. 
  • Not much you can do, but the question is why didn't you do something at any point in the last two years?  I presume steam from cooking has caused the problem, and if the edges weren't sealed, that must have started happening almost straight away.

    Or has it only just manifested in the last few weeks?
  • born_again
    born_again Posts: 20,499 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Unless you have a warranty backed by a 3rd party. You are sadly out of luck as they are no longer trading.

    Best bet, find a 3rd party who could remove the cabinets & replace the damaged parts. Would guess that they are standard design cupboards & should not be a issue.
    Life in the slow lane
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