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Wrong diagnosis. Who pays?
Comments
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£525 seems expensive even if the diagnosis was correct, its difficult to say whether it was or not. The symptoms you describe just aren't something I've ever seen, so I can see how the plate hex looked like the possible culprit.
I'm not sure a full refund is in order, but I certainly wouldn't be happy with the £525 cost to date. The contractor will be able to cover their costs at a much cheaper figure.
A Worcester FPR is around £300, so that seems like a reasonable starting point.
Location in the UK, parking etc do have a large bearing on prices, so its difficult to judge without all the information.
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