HELP Please, have I got a trojan?

debitcardmayhem

Hiya, try running adware cleaner https://www.malwarebytes.com/adwcleaner.

ih8stress

👋Hello dcm 🙂, hope you are well, my friend.


Thanks for the advice, as always.
Should I try it in Safe Mode with networking, or just as normal?
Thanks 🙂

debitcardmayhem

normal, then run malwarebytes, the defender scan

ih8stress

Thank you, just downloaded it and doing a scan 🙂
Last questions for tonight (if you are still here) - it is on the C drive, so do I do the malwarebyte scan and defender scan as the normal quick ones or should I do custom scans of the C Drive on them both?

Thanks in advance 🙂

ih8stress

Adwcleaner says no items were detected on my system (I didn't change any of it's settings, just ran the scan)

It says I might optionally want to run a Basic Repair which will reset Winsock and other settings to their default values.
Should I do that?


Oops, another question, ha ha😆

ih8stress

Ended up doing a quick malwarebytes scan and Windows Defender scan first, then did a custom malwarebytes scan of the C drive, which took 13 hours and came back with nothing.

I then did a custom Defender scan which took about 3 hours, which came back with the HackTool thingy again. 
I clicked for it to take action and it eventually came back with the usual 'remediation incomplete ' in the protection history.

Did another adwcleaner which was fine.

Packed in after that, life's too short and Christmas is too close 🙄