Ebay feedback revision request

I got some negative feedback on a sale i made, sorted out the problem and sent a feedback revision request which the buyer agreed to action as soon as he got it.
Sent the request 2 days ago and the buyer has received nothing yet, anyone know how long this takes as the request disappears after 10 days.

Comments

  • soolin
    soolin Posts: 73,755 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If buyer doesn't respond try phoning ebay and pointing out that they promised to remove the feedback and haven't done so. 

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  • Krakkkers
    Krakkkers Posts: 1,272 Forumite
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    I am in contact with the buyer, he has received nothing from ebay yet inspite of me requesting feedback revision.
  • soolin
    soolin Posts: 73,755 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Krakkkers said:
    I am in contact with the buyer, he has received nothing from ebay yet inspite of me requesting feedback revision.
    The 10 days doesn't appear to start until ebay send the revision request.

    Viewing and changing feedback left for sellers | eBay

    However, hopefully buyer is double checking messages in case they missed it. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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