We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
British Gas Incompetence
Options
So after a gas meter was removed in early September from my parents' property (I have PoA), BG decided to carry on billing my parents the standing charge for a non-existent meter. Formal complaint raised, overbilling credited etc and was supposedly resolved back in October.
This morning, guess what? Yet another bill on a brand new account addressed to "the occupier" for standing chrges on a non-existent meter. The sheer incompetence of their South African CS offices has to be experienced to be believed. Once again I am spending hours on the phone trying to raise yet another complaint and get their "erroneous/fraudulent" bills stopped once and for all.
Avoid BG at all costs!
This morning, guess what? Yet another bill on a brand new account addressed to "the occupier" for standing chrges on a non-existent meter. The sheer incompetence of their South African CS offices has to be experienced to be believed. Once again I am spending hours on the phone trying to raise yet another complaint and get their "erroneous/fraudulent" bills stopped once and for all.
Avoid BG at all costs!
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.1K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244.1K Work, Benefits & Business
- 599K Mortgages, Homes & Bills
- 177K Life & Family
- 257.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards