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British Gas Incompetence
So after a gas meter was removed in early September from my parents' property (I have PoA), BG decided to carry on billing my parents the standing charge for a non-existent meter. Formal complaint raised, overbilling credited etc and was supposedly resolved back in October.
This morning, guess what? Yet another bill on a brand new account addressed to "the occupier" for standing chrges on a non-existent meter. The sheer incompetence of their South African CS offices has to be experienced to be believed. Once again I am spending hours on the phone trying to raise yet another complaint and get their "erroneous/fraudulent" bills stopped once and for all.
Avoid BG at all costs!
This morning, guess what? Yet another bill on a brand new account addressed to "the occupier" for standing chrges on a non-existent meter. The sheer incompetence of their South African CS offices has to be experienced to be believed. Once again I am spending hours on the phone trying to raise yet another complaint and get their "erroneous/fraudulent" bills stopped once and for all.
Avoid BG at all costs!
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