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Royal Mail are unbelievable

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I received books of 1st class stamps from Royal Mail for a missing parcel, used the stamps to post another parcel and the recipient got a card from Royal Mail surcharging them £5 because they say the stamps are counterfeit.

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  • marcia_
    marcia_ Posts: 3,468 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    I received books of 1st class stamps from Royal Mail for a missing parcel, used the stamps to post another parcel and the recipient got a card from Royal Mail surcharging them £5 because they say the stamps are counterfeit.
     That's awful.I would get the fried to mail the packaging back to you with the stamp and send it to Royal Mail with a complaint 
  • soolin
    soolin Posts: 74,171 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Whilst I am not a fan of 'going to the press' I think in this instance one of the experts in the newspaper who look into stories like this might be interested. RM need to be pressed for an account of how this is happening.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • martindow
    martindow Posts: 10,570 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I thought RM had stopped doing this after numbers of false alerts.  Clearly not.

    I agree with the posts above.  I think I would make a complaint first to see if that resolves it before going to the papers.
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