Bailiffs, help!!

jodieannemarie

Hi, 
I had a ccj sent to my old address luckily I was given the letter and I paid it within 14 days. I paid the company in full however 2 days later I received a letter saying the bailiffs were going to come to my house, I rang the company and asked them if they could get in touch with the bailiffs to tell them that I had paid which they did. I’ve now received a letter saying I owe an high court enforcement group £205.75 do I need to pay this? Help!! 

sourcrates

You only need pay a fee levied by a bailiff if they actually collected your debt.

It looks as though the letter crossed in the post at the same time you paid the debt, in my opinion you don`t owe them anything, but you may want to get expert advice on this to be certain of your position.

Check what fees bailiffs can charge - Citizens Advice

jodieannemarie

Citizens advice believed I didn’t need to pay this company but I’ve been emailing the enforcement company back and forth they were adamant I had to pay them, so I paid the full amount of £205.75 to save the stress and hassle 2 days later an enforcement agent turned up and told me I now owe more money I informed him I had paid before £205.75 2 days prior and he said there must of been a mix up and I don’t owe anymore money. I’ve now received an email from the enforcement company telling me that I owe a further £680.00. Where is the best place to get help?? 

EssexHebridean

Can you confirm the exact name of the Organisation who are contacting you Jodie? 

sourcrates

We need as much information and history of events as possible here:

what was the debt for,

who was the creditor,

which bailiff company is it contacting you????

jodieannemarie

Yes, the company is called high court enforcement group. 

EssexHebridean

These people? https://hcegroup.co.uk/about-hce-group

sourcrates

I know this is worrying for you, but I`ll ask again, what was the debt for, and how much, and who was the creditor?

Going straight to bailiff enforcement is quite rare, was it a council debt?????

Best to give the full story so we don`t get drip fed answers all the time jodie.

jodieannemarie

On the 05/11/24 It got ordered by a court that I had to pay £892 to the company I owed money to and I had to pay the company directly that I had 1 month to pay I phoned the company and paid the full amount (£892 on the 18/11/24) 
on the 20/11/24 I received a letter from the high court enforcement group telling me I have to pay them £1,097.75. Also on the 20/11/24 I phoned the court that it went through on the 5th and asked them what I should do as I had already paid the company I owed money to, they told me that I shouldn’t have to pay the bailiff as the company shouldn’t have accepted payment as they would have already known they ordered bailiffs. I emailed the bailiffs telling them I had already paid the debt before I received the letter off them and I didn’t believe I had to pay them, they responded telling me I did have to pay them £205.75. I contacted citizens advice they told me to contact the high court enforcement group and tell them that I had already paid and that I believe I didn’t owe them anything as I paid before I was contacted, so I tried again and they were adamant I had to pay them I told them I would like a detailed bill and I would contact citizens advice. On the 20/01/25 I received an email telling me that it would go up if I didn’t pay that they would send a bailiff which would cost more money so I tried to pay on the same day to save the hassle I emailed them telling them that I’ve tried to pay online and their online system wouldn’t let me I had no reply.. ( I have proof that I tried) I paid £205.75 on the 24/01/25. On the 27/01/25 a bailiff turned up saying I owe £885.75 because he’s had to come out to me I explained that I had already paid the £205.75 he then said to me that the office couldn’t of seen I paid and that I didn’t have to pay anymore that was it, he left. On the 28/01/25 I received an email confirming they had received the £205.75 but I still owe them £680.00. 

Grumpelstiltskin

You still haven't said who the creditor was.

jodieannemarie

No it was solicitors, I think it was because I didn’t reply to the court letter as I no longer lived at the address the letter went to. I filled out an N244 form to cancel the CCJ as advised by the same solicitors when I contacted them to explain that I had moved and didn’t receive the letter.