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New build: Builders warranty
Lukeedwards88
Posts: 67 Forumite
Due to the bad weather this weekend. It appears repairs to our flat/canopy roof that were done throughout our warranty period and after have failed again.
We've had a whole new canopy roof put on etc
We've reported this issue again this weekend. Where do we stand if the refuse to come back out as we're now out of our warranty period.
We've reported this issue again this weekend. Where do we stand if the refuse to come back out as we're now out of our warranty period.
Thanks
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Comments
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You stand in the same position as any other property owner who needs to get repairs done, I'm afraid.0
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Even if it's an issue that was reported during the builders warranty period? And the repair has clearly not worked.user1977 said:You stand in the same position as any other property owner who needs to get repairs done, I'm afraid.0 -
Insurance claim?0
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Hoenir said:Insurance claim?
Damage caused by a storm is normally covered by buildings insurance.
But... if the OP is correct, and the damage has resulted because of poor workmanship and/or poor materials by the builder - that would be excluded from buildings insurance cover.
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Do you have Legal Protection included in your insurance? If so, call them up for advice - they are independent of your house insurance cover, and should guide you.
I agree with you, Luke - repairs should come with a warranty, but I've no idea how this works in practice.
Do you know what the actual 'issue' is? What is repeatedly failing?
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If you think the repair is itself guaranteed, what happens if you get them to fix it again? Do you think that repair is also guaranteed? At some point the defects become your responsibility.Lukeedwards88 said:
Even if it's an issue that was reported during the builders warranty period? And the repair has clearly not worked.user1977 said:You stand in the same position as any other property owner who needs to get repairs done, I'm afraid.
But we can't see the terms of the warranty from here - what does it say?0 -
Depending on the extent of the claim you could try to claim on your NHBC (or similar warranty provider) claims system.
But they do have a minimum claim amount which is based on the original sale price so it may not be worth it.0 -
Sue them, court, after sending letter before action.0
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