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Problem with Printer

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I have a  problem with my printer as I just went to print some invoices when nothing happened I went into the print queue and there was a message saying printer offline.I have tried different things but still shows  off line and I need it The printer is a Brother DCP-J315W the O/S is windows 10  

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  • Slinky
    Slinky Posts: 11,018 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    My HP wireless printer can be tempremental. I sometimes find that deleting it from the list of printers and reinstalling it will kick it back into life again. It can be a problem if there's been a windows update.
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  • Wireless printers can be tricky, especially after Windows updates. Reinstalling often works because it refreshes the settings. To avoid issues:

    1. Update your printer drivers after Windows updates.
    2. Assign a static IP to the printer for a stable connection.
    3. Use the HP Smart app for easier setup and troubleshooting.
    4. Try Windows Troubleshooter before reinstalling.

    These steps should help keep things running smoothly!

  • debitcardmayhem
    debitcardmayhem Posts: 12,753 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 8 December 2024 at 4:38PM
    uninstall it and add it again, probably its ip address has changed. or just add a new one andthen delete the old one
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  • forgotmyname
    forgotmyname Posts: 32,928 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I also have fun with Wireless printers, they seem to know when I need to print quickly to take the document with me and I need it
    right now.

    HP or Epson.  I find that sometimes it will print OR scan but the other option says no printer found. Checking device ID's it's the same IP
    but instead of device number 1 it's now device number 2 or 3 and will not print even though it knows the printer is there and active.

    Thinking I should just use a cable, life was so much easier with a cable.

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  • flashg67
    flashg67 Posts: 4,128 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I have same issues with a Brother J1200W printer - sometimes just turning off the wifi adapter on my laptop and renabling it does the trick, some times I need to use 'remove' printer option and reinstall. I've given up trying to install their 'iprint' software altogether. Oddly my Win11 laptop has less issues than my partner Win10

    Had same issues with an HP too so seems the technology isn't perfect 
  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    laserbeam said:
    I have a  problem with my printer as I just went to print some invoices when nothing happened I went into the print queue and there was a message saying printer offline.I have tried different things but still shows  off line and I need it The printer is a Brother DCP-J315W the O/S is windows 10  
    Have you looked at the printer? Is it on and connected to wifi? 

    Have a Brother printer too, the only time its had a problem printing over wifi is when the Mrs has unplugged it to put in some airfreshner thing, can't really blame Brother for that. 
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