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What compensation would be reasonable to expect from Octopus?

FlorayG · 2024-12-02 09:21:21

I finally got my smart meter installed on Friday and had this from them this morning; "Now it's time we start discussing compensation for this whole complaint and look to begin resolution. I'd prefer to wait two weeks just to make sure the new meters are fully functioning and all the necessary details have come through but…

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FlorayG Posts: 2,208 Forumite

10 December 2024 at 3:16PM

Well, a couple of emails back and forth - putting the ball in their court as suggested,thank you - and I've settled on £200 credit to my account. Off to turn up the heating now

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