I bought books from what looks like a dodgy site

bigpappa

So I created an account on a site - (in hindsight I should not have) to buy 3 books for my kids, I used a credit card to pay but not received any emails since the order email.

I tried calling the number but it goes nowhere so it looks like its a site to capture details of unsuspecting users like myself.

Now how do I prevent myself from being exposed to potential fraud / ID theft.

As part of the order process I added my address details and telephone number, email address but I did use my credit card to pay.

I am worried now what may happen.

tealady

Cancel your card and ask for another.
I bought goods from a site which was based in China. Goods arrived but they kept charging my card with small amounts. Bank alerted me to one attempted payment (thankfully)

Keep_pedalling

Which site did you buy from?

bigpappa

Keep_pedalling said:

Which site did you buy from?

bookdp.co.uk

Keep_pedalling

I don’t think it is a scam site, it is a US company that seems to have been trading since 2021 but the UK website was only set up this August. How long ago did your order? 

bigpappa

Keep_pedalling said:

I don’t think it is a scam site, it is a US company that seems to have been trading since 2021 but the UK website was only set up this August. How long ago did your order? 

4 Days ago but didnt receive any update as to the order, I then emailed to try cancel and no response and I even called the number but it goes to Google voice.

MeteredOut

bigpappa said:

Keep_pedalling said:

I don’t think it is a scam site, it is a US company that seems to have been trading since 2021 but the UK website was only set up this August. How long ago did your order? 

4 Days ago but didnt receive any update as to the order, I then emailed to try cancel and no response and I even called the number but it goes to Google voice.

Contact your credit card company, both to cancel the card, in case it is a scam site (I'm not 100% sure, but its does contain a lot of markers that indicate it might be) and also to see if they can cancel/recover the funds.

If the total was £100+, you also have S27 chargeback rights.

bigpappa

I have just received my first robocall, so I think it is a scam site. 

The total was £35.

I feel so angry at myself for being duped.

bigpappa

MeteredOut said:

bigpappa said:

Keep_pedalling said:

I don’t think it is a scam site, it is a US company that seems to have been trading since 2021 but the UK website was only set up this August. How long ago did your order? 

4 Days ago but didnt receive any update as to the order, I then emailed to try cancel and no response and I even called the number but it goes to Google voice.

Contact your credit card company, both to cancel the card, in case it is a scam site (I'm not 100% sure, but its does contain a lot of markers that indicate it might be) and also to see if they can cancel/recover the funds.

If the total was £100+, you also have S27 chargeback rights.

No money has been debited.

MeteredOut

bigpappa said:

MeteredOut said:

bigpappa said:

Keep_pedalling said:

I don’t think it is a scam site, it is a US company that seems to have been trading since 2021 but the UK website was only set up this August. How long ago did your order? 

4 Days ago but didnt receive any update as to the order, I then emailed to try cancel and no response and I even called the number but it goes to Google voice.

Contact your credit card company, both to cancel the card, in case it is a scam site (I'm not 100% sure, but its does contain a lot of markers that indicate it might be) and also to see if they can cancel/recover the funds.

If the total was £100+, you also have S27 chargeback rights.

No money has been debited.

Ah, it sounds like it was a phishing site then, especially with the robocalls. I assume you've had your card cancelled and a marker added to your account.

I expect you already know your going to be bombarded with scam calls, as your details are passed/sold on. Perhaps use it as an opportunity to string a few of them along

bigpappa

MeteredOut said:

bigpappa said:

MeteredOut said:

bigpappa said:

Keep_pedalling said:

I don’t think it is a scam site, it is a US company that seems to have been trading since 2021 but the UK website was only set up this August. How long ago did your order? 

4 Days ago but didnt receive any update as to the order, I then emailed to try cancel and no response and I even called the number but it goes to Google voice.

Contact your credit card company, both to cancel the card, in case it is a scam site (I'm not 100% sure, but its does contain a lot of markers that indicate it might be) and also to see if they can cancel/recover the funds.

If the total was £100+, you also have S27 chargeback rights.

No money has been debited.

Ah, it sounds like it was a phishing site then, especially with the robocalls. I assume you've had your card cancelled and a marker added to your account.

I expect you already know your going to be bombarded with scam calls, as your details are passed/sold on. Perhaps use it as an opportunity to string a few of them along

I have not cancelled the card yet - how do I add a marker? Will that count against my credit score?