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Written off car, when can the salvage company collect?

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Hi,

We've been verbally told by the insurance company that the car will be written off. We are yet to recieve an offer in terms of payment and yet the salvage company are trying to collect.
Am I right to refuse collection until a settlement figure has been reached? After all the car still belongs to me until an offer fornthe car is made and accepted.

Any help and advice would be appreciated.

Comments

  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Most people dont refuse collection, as long as the vehicle isn't in a fee incurring storage the insurer won't really care, the salvage agent (like all businesses) will want it ASAP to flip it as quickly as they can as its effectively stock to them. 
  • ClaytonM
    ClaytonM Posts: 11 Forumite
    Part of the Furniture Combo Breaker First Post
    edited 27 November 2024 at 1:36PM
    Thanks, in my mind you lose control of the situation once the cars gone. Better to have the car as pressure is then on the insurance company to come up with a decent offer.
  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Not sure what control you think you have by retaining the salvage but ultimately the insurer can just settle net of salvage and the car is yours to do what you want with 
  • pearb34
    pearb34 Posts: 14 Forumite
    10 Posts Photogenic
    I had a car written off after a crash, it was collected from the site of the incident. I don't really see how holding on to the car gives you any control since you declared the cars value when you took out insurance, my offer was around that value minus the excess.
    Only reason to keep it is if you intend to then buy it off the insurer to save yourself the transportation cost.
  • Ectophile
    Ectophile Posts: 7,979 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    ClaytonM said:
    Thanks, in my mind you lose control of the situation once the cars gone. Better to have the car as pressure is then on the insurance company to come up with a decent offer.
    That's inviting the claims handler to say something like:
    "That's fine.  If you want to keep the car, I can cancel the claim for you".
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • cw8825
    cw8825 Posts: 615 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    Op
    you having the car Dosent put you in a better bargaining position. 
    As it’s you who wants the money from the insurance company. 
    Unless you want to keep the car post settlement just let them take it
  • Herzlos
    Herzlos Posts: 15,890 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    They insurance company may tell you that they can't give a repair estimation without collecting the car, and will quite happily wait for you to concede whilst accumulating interest on the payout.

    If the cars a write off and you don't want to reclaim it as salvage, you're at no advantage holding onto it.
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