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Section 75 Refunded in full. The company now threatening Legal Action

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  • born_again
    born_again Posts: 20,475 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    danco said:
    Doesn't this raise significant issues regarding Section 75? The OP raised a Section 75 complaint but the credit card company chose to treat it as a chargeback, apparently without informing her. So the credit card peopledid not actually accept the complaint. Is it now out of time to raise Section 75 again?
    A S75 claim is not a complaint, against the provider of card. Do not get why people think it is.
    Life in the slow lane
  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    danco said:
    Doesn't this raise significant issues regarding Section 75? The OP raised a Section 75 complaint but the credit card company chose to treat it as a chargeback, apparently without informing her. So the credit card peopledid not actually accept the complaint. Is it now out of time to raise Section 75 again?
    A S75 claim is not a complaint, against the provider of card. Do not get why people think it is.
    It is a complaint about the product/service but your right, from a banking and FOS perspective its not a complaint 
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