Ex-Halifax Debt sold to Cabot

LateStageCrapitalism

Hi I have an ex-Halifax debt that has been sold to Cabot. I've previously read on here that Halifax keep documentation for 7 years. Regarding the CCA, does this mean that Halifax would keep it for 7 years from the date the account opened or 7 years from the date the account was sold?

Also, has anyone successfully got debt written off by Cabot on medical grounds?

Grumpelstiltskin

OK When did you last pay anything towards the debt?

Brie

Or acknowledge it?

Getting a write off on medical grounds is incredibly difficult.

LateStageCrapitalism

So, I last made a payment last year some time, but wrote to Cabot about it recently. I have been able to get other debts with high street banks written off on medical grounds so my question is will Cabot agree to it in reasonable circumstances or do they just always refuse no matter what.

sourcrates

I have to dis-agree with Brie, I have had several accounts written off on medical grounds for my Brother (before his death) with nothing more than a single letter.

Of course its not always that easy, it depends on many factors, but the best advice is to give it ago, they can only say no can`t they.

You may want to try the CCA route first, documents are held from the date the account was originally opened and are kept a min of 7 years by the Halifax, this may or may not always apply but think of it as usual practice.

fatbelly

Cabot have to consider an application for write-off. It's part of the Consumer Duty

https://www.fca.org.uk/firms/consumer-duty

Also, you can't assume a creditor has or doesn't have a copy of the agreement. You have to test it. Costs £1

RAS

Obviously don't know your exact situation but a relative's partner advised of ill-health which meant relative would probably never work again.

The response from the owner of a substantial credit card was, "Can you keep us posted, as in whilst recovering, but it looks like we'll have to write this off". That has now happened as health has deteriorated further.

ManyWays

The question here is tactics, what order to try things, My view may not be the same as a different adviser who has seen different cases.
I would say its definitely worth asking for the CCA now, and if they produce that move to asking for a write off. Then if that is declined, make token payments for a year and then ask again for a write-off and, at that point, take the case to the Financial Ombudsman if Cabot refuses.