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Is this noise level normal from a heat pump (NIBE VVM 300)

Jemma01 Posts: 388 Forumite

23 November 2024 at 1:23PM edited 24 November 2024 at 11:53AM in Energy

Hi

I just bought a house with a heat pump (NIBE Fighter 2005) and a boiler NIBE VVM 300, and I don't know what's normal and what isn't.

When the compressor is on, it makes a loud noise, is this normal? From googling, it doesn't seem possible to configure a time for the compressor (it comes on around a similar time between 11:45am and 12:15pm).

Does anyone have a similar model who can tell me if this noise level is normal (uploaded a video from my Google Drive)? Sometimes it runs for a short time 30 seconds once, sometimes a minute 2-3x. It turned on again at 14:00 and lasted for 6mins at least.

https://drive.google.com/file/d/1LXz-hX6HDs7uQtn4Uk7jsUy8KsFdpBNX/view?usp=sharing

(I should add that the system was serviced by the previous owner on 10th Oct 2024)

Thanks

Note:

I'm FTB, not an expert, all my comments are from personal experience and not a professional advice.

Mortgage debt start date = 25/10/2024 = 175k (5.44% interest rate, 20 year term)
Q4/2024 = 139.3k (5.19% interest rate)
Q1/2025 = 125.3k (interest rate dropped from 5.19% - 4.69%)
Q2/2025 = 119.9K

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Is this noise level normal from a heat pump (NIBE VVM 300)

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