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Is this noise level normal from a heat pump (NIBE VVM 300)

Jemma01
Jemma01 Posts: 485 Forumite
Fourth Anniversary 100 Posts Photogenic Name Dropper
edited 24 November 2024 at 10:53AM in Energy
Hi

I just bought a house with a heat pump (NIBE Fighter 2005) and a boiler NIBE VVM 300, and I don't know what's normal and what isn't.

When the compressor is on, it makes a loud noise, is this normal? From googling, it doesn't seem possible to configure a time for the compressor (it comes on around a similar time between 11:45am and 12:15pm).

Does anyone have a similar model who can tell me if this noise level is normal (uploaded a video from my Google Drive)? Sometimes it runs for a short time 30 seconds once, sometimes a minute 2-3x. It turned on again at 14:00 and lasted for 6mins at least.

https://drive.google.com/file/d/1LXz-hX6HDs7uQtn4Uk7jsUy8KsFdpBNX/view?usp=sharing

(I should add that the system was serviced by the previous owner on 10th Oct 2024)

Thanks
I'm FTB, not an expert, all my comments are from personal experience and not a professional advice.
MFWB 2026 #44. 
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