TSB card blocked.

Bob2000

Good morning,
I recently  opened  a tsb account  and deposited  some cash.   

Yesterday, after buying some items individually, my contactless  and PIN  didn't work.

I suspect it's been blocked because over the last few days, I've  made batch payments of small amounts to hit the cashback  targets of 20 transactions  per month.

trickydicky14

Bob2000 said:

Good morning,
I recently  opened  a tsb account  and deposited  some cash.   

Yesterday, after buying some items individually, my contactless  and PIN  didn't work.

I suspect it's been blocked because over the last few days, I've  made batch payments of small amounts to hit the cashback  targets of 20 transactions  per month.

I also use my TSB debit card to get 20 transactions a month and so far, no problems. This is my second month now.

wiseonesomeofthetime

@bob2000 - They did the same to me as my 10x £1 debit card deposits triggered "unusual activity for you",  even though, as a brand new customer, they had no activity to compare it against 🤦‍♂️🤣

Took a phone call to their Fraud Team to unfreeze the card, and no further issues after that (though I didn't do the building society transactions again).

dertinbay

Yep had same thing happen as soon as i got it. Done the chat thing in app, got it unblocked and no issue since:

Bob2000

wiseonesomeofthetime said:

@bob2000 - They did the same to me as my 10x £1 debit card deposits triggered "unusual activity for you",  even though, as a brand new customer, they had no activity to compare it against 🤦‍♂️🤣

Took a phone call to their Fraud Team to unfreeze the card, and no further issues after that (though I didn't do the building society transactions again).

The cheeky lot! They should give me a month at least before they findout  I'm  dodgy!

Thanks

PRAISETHESUN

As above, it'll be because it's a new account and they haven't established what "normal" activity looks like, so it gets flagged at fraud. Should be able to get it unlocked (assuming it's actually a fraud block) if you give them a call.

MABLE

I had been paying off my credit card in small amounts to achieve my 20 debits a month.  Worked fine until the credit card co said I could only use a debit card 5 times a month.  The advisor at Halifax said they had not seen that before.  However TSB have never blocked my card and on the 5th month.

Bob2000

All sorted card now unblocked.
Thanks to all the replies.