Anomalously high gas bill - from British Gas

brianposter

On further reflection I would go back to the Ombudsman because it is probably easier to claim for time and trouble.

I would start a separate thread on here discussing how much to claim and the exact phraseology to use before doing so.

brianposter

And perhaps I should add that you do not appear to need any more evidence. According to the SAR that you have posted, the 6000 series of meter readings end on 26 Apr 24 and the 8000 series start on the same day. For some reason BG have charged you for the difference although it is obvious that gas consumption cannot account for the discrepancy.. 

CazeryBird

brianposter said:

And perhaps I should add that you do not appear to need any more evidence. According to the SAR that you have posted, the 6000 series of meter readings end on 26 Apr 24 and the 8000 series start on the same day. For some reason BG have charged you for the difference although it is obvious that gas consumption cannot account for the discrepancy.. 

I've also just found a letter from the other supplier with a final reading before the account return to BG, dated 25th Apr 24 and 2000 lower. Which means BG say the meter jumped 2000 in a day.

Edit to clarify the 2000 meaning.