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Eon smart meter home display out of warranty

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Ibits4321
Ibits4321 Posts: 55 Forumite
Fourth Anniversary 10 Posts Name Dropper
in Energy
Hi
If your Eon smart meter home display is not working and it's out of warranty do you have to pay for a replacement?

Comments

  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    You will have to buy one from a 3rd party I would have thought. Eon won't replace it and not sure they would even sell you one.

    Or just download an app like Bright and not need an IHD at all.
  • Ibits4321
    Ibits4321 Posts: 55 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    400ixl said:
    You will have to buy one from a 3rd party I would have thought. Eon won't replace it and not sure they would even sell you one.

    Or just download an app like Bright and not need an IHD at all.
    Great, thank you!
  • TadleyBaggie
    TadleyBaggie Posts: 6,613 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I don't think you can DIY replace an IHD, pretty sure it has to be paired with smart meter communications hub. Bright is able to do it because it pretends to be your existing hub, you have to supply the current IHD details on installation.
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,290 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    TadleyBaggie said:
    I don't think you can DIY replace an IHD, pretty sure it has to be paired with smart meter communications hub. Bright is able to do it because it pretends to be your existing hub, you have to supply the current IHD details on installation.
    Yes, I've seen people putting their IHDs up for sale on eBay and I have to wonder if that's ever resulted in a satisfied customer.
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