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Money disappeared from bank account

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  • Brie said:
    It's unfortunate if daughter didn't take a screen shot of the money hitting her account (but why would she?) as that might be part of the basis for a complaint if she now finds herself financially disadvantaged.  
    Monzo don't allow screenshots. I think they did but stopped it.

    Though you are correct, why would you screenshot a payment into your account, strange how it appeared then disappeared.

    I can take screenshots of my Monzo account on iPhone, always have.

    Might be just my phone then. I know I have been able to, maybe a few years ago when I had a Samsung phone, but on my current phone the app doesn't allow it.
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