RETROSPECTIVE Claim - Combined Life and Critical IIlness Protection and Income Protection

Hello Everyone, 

I was wondering if anyone knows anything about making a retrospective claim for the above-mentioned policy. I paid premiums between 2010 and 2023. In 2020, I became unwell and, as a result, stopped working. I never claimed anything (although I was still paying premiums) simply because I was not well enough to think straight. In 2023, due to my financial situation, I stopped paying altogether for the plan and ceased the coverage, still not having claimed anything. Only now, almost a year later, have I recovered enough to actually think—why didn’t I claim the income protection I should have claimed back then? Does anyone know if there is any chance to tackle it? I checked the Terms and Conditions, which seem vague, stating only, "You will not receive anything back when your policy ends." I would appreciate any wisdom on this topic.


Comments

  • Unfortunately it's like any other insurance policy - you don't get any refunds just because you don't claim, and you can't claim retrospectively.
    It's just the same as your house or car insurance in that respect.
  • dunstonh
    dunstonh Posts: 119,305 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Does anyone know if there is any chance to tackle it?
    Potentially yes.  its harder if your records are vague but until the insurer looks at them, you won't know.

     I checked the Terms and Conditions, which seem vague, stating only, "You will not receive anything back when your policy ends."
    That is unrelated.   It is there as some people think they will get a lump sum at the end when its not one of those types of plan.




    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • DullGreyGuy
    DullGreyGuy Posts: 17,531 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Unfortunately it's like any other insurance policy - you don't get any refunds just because you don't claim, and you can't claim retrospectively.
    It's just the same as your house or car insurance in that respect.
    You can claim retrospectively on Home or Motor, for own property damage there will be consideration of if the passage of time has prejudiced the claim or not. If its a third party claim on Motor they can go back more than a decade given any child injured in an accident basically has until their 21st birthday to claim given that the date of knowing is when they become an adult (18th birthday)


    I'm not a fan of critical illness so in the first place I'd check the condition is actually covered and if it is if it's likely the level of severity required has been reached. Unfortunately there are many illnesses that can take you out of work that CI dont pay out on and the older the policy the less likely severity requirements are met as medicine moves on but policies stay fixed
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