Morningstar portfolio link not working.

Judesman

Once again my Morningstar portfolio link is not working. Does anyone else have this problem please.

cloud_dog

Morningstar just seems to be down.  Even if you try to go the home webpage it doesn't load.

I've been googling for news on what / why but haven't found anything useful so far.

SnowMan

There's a message at the top of their website that has been there since the weekend

We are conducting routine maintenance on portfolio manager. We'll be back up as soon as possible. Thanks for your patience

So they are clearly aware that they have some issues, albeit it seems to be a bit more than regular maintenance

cloud_dog

SnowMan said:

There's a message at the top of their website that has been there since the weekend

We are conducting routine maintenance on portfolio manager. We'll be back up as soon as possible. Thanks for your patience

So they are clearly aware that they have some issues, albeit it seems to be a bit more than regular maintenance

For whatever reason I don't get that message (runtime error, etc).

SnowMan

cloud_dog said:

SnowMan said:

There's a message at the top of their website that has been there since the weekend

We are conducting routine maintenance on portfolio manager. We'll be back up as soon as possible. Thanks for your patience

So they are clearly aware that they have some issues, albeit it seems to be a bit more than regular maintenance

For whatever reason I don't get that message (runtime error, etc).

That's strange. Just been back there and this is the screenshot of the message. Do get a run time error if I then try to access the portfolio tab.

Judesman

No message on my page but many thanks for update.

coyrls

I couldn't connect at all but after deleting all the Morningstar cookies I could connect but, as Snowan says, you then get the maintenance message and can't access your portfolio.

peter021072

Morningstar has replied to my query concerning this (my emphasis)

Thank you for reaching out to Morningstar.
We apologize for the inconvenience caused to you in this matter.
With reference to your concern, we have escalated this issue to our concern team. Once we receive an update we will get back to you for the same. All our clients are facing this issue.

Alistair31

Ah, not just me then. It has been broken for a few days now. I have some transactions to log as well

coyrls

Working for me now

Judesman

peter021072. Identical reply received by me.