BT Synergy phone won't charge batteries

SiliconChip

https://forums.moneysavingexpert.com/discussion/comment/81924036#Comment_81924036

The same as the vast majority of the UK's population. Even when I lived in a very rural location in the Scottish Highlands I had a decent signal from one provider, generally more reliable than the 6 miles of mixed copper/aluminium lines along the glen from the nearest exchange.

Yorkie1

https://forums.moneysavingexpert.com/discussion/comment/81923759#Comment_81923759

I and my mother are two such households!

SiliconChip

https://forums.moneysavingexpert.com/discussion/comment/81936089#Comment_81936089

I think it's fair to assume that I don't know you or your mother so my statement still stands! My mother was one who used her landline (she had a mobile but wasn't comfortable with it) but since she died I don't know anyone who uses their landline for personal calls, although a few have hung on to it as a back up in case their mobile network goes down (I have a backup mobile on a different network to achieve the same thing at minimal cost).

Yorkie1

https://forums.moneysavingexpert.com/discussion/comment/81938131#Comment_81938131

Haha, yes indeed! Mum is approaching 84 and doesn't cope well with change or some aspects of technology. Her landline phones are sounding increasingly decrepit. She is not keen on replacing them …

She has a mobile but doesn't use it for calls (she can understand the concept of WhatsApp messages but not the phone or video calling aspect). She's on PAYG for it at present.

We're both with Plusnet for BB and landline, but they are not offering a VOIP landline option on renewal. My contract ends in about 6 weeks so will be properly looking into what to do next for myself. I'm dreading having to manage her through the landline / VOIP process a few months later in the summer. But that's a different thread 😁

SiliconChip

I was really surprised to see that Plusnet doesn't offer VOIP when the whole landline infrasturcture is rapidly heading that way, which presumably means at some point Plusnet will no longer have any landline customers. Perhaps that's been a deliberate decision in order to migrate landline customers to BT.

While I was still using my landline I had wireless handsets but kept an older wired phone that would still work if the power went out in the house. However, once my landline was switched to VOIP that was no longer an option with the router ceasing to work without power so was a factor in my decision to move to all mobile telephony.

Yorkie1

https://forums.moneysavingexpert.com/discussion/comment/81938875#Comment_81938875

I think you may be right re. planned move of customers who want to retain a LL of sorts. There is a managed switch process to EE, I think, for such customers.