Homeserve Plumbing and Drainage Plus

amsjrt

Hi, 

Not sure if someone can help. Homeserve has the plumbing insurance called “Plumbing and drainage plus”. Can I check if it includes trace and access for water leakage? I think a some plumbing insurance providers do not include it..



Thanks in advance. 

pramsay13

check your policy documents. 

amsjrt

Thanks. I checked and found the following wording. Is this the same as trace and access?

Creating access

When our engineer arrives at your Property, they will locate the source of the problem. If direct access is not available, they will need to create access. If you want them to proceed on this basis you will need to confirm this while they're at your Property. Unless stated in the 'What is covered?' section, this Policy does not provide you with cover for any damage which may be caused to the Property, its contents, fixtures, fittings, floorings or sanitary ware (unless such damage is as a result of our engineer's negligence). If you don't want us to create access, we will be unable to progress your Claim until you have arranged for access to be made.

cw8825

amsjrt said:

Thanks. I checked and found the following wording. Is this the same as trace and access?

Creating access

When our engineer arrives at your Property, they will locate the source of the problem. If direct access is not available, they will need to create access. If you want them to proceed on this basis you will need to confirm this while they're at your Property. Unless stated in the 'What is covered?' section, this Policy does not provide you with cover for any damage which may be caused to the Property, its contents, fixtures, fittings, floorings or sanitary ware (unless such damage is as a result of our engineer's negligence). If you don't want us to create access, we will be unable to progress your Claim until you have arranged for access to be made.

Have you checked the what is covered section?