Incorrect reporting?

Lh_666

So I checked my credit file yesterday, as I do on a monthly basis and water company has added 5 missed payments with the latest being for this month.

I've some historical debt with them from over 3 years ago but for the last few years Ive been paying my bill on time plus some towards the historical areas

Can they do this? Surely if they want to register a missed payment it should be with the dates where I've missed and not this month

TIA

penners324

It depends how they're allocating the payments. Perhaps they're allocating the old debt first

voluted

Lh_666 said:

So I checked my credit file yesterday, as I do on a monthly basis and water company has added 5 missed payments with the latest being for this month.

I've some historical debt with them from over 3 years ago but for the last few years Ive been paying my bill on time plus some towards the historical areas

Can they do this? Surely if they want to register a missed payment it should be with the dates where I've missed and not this month

TIA

Strictly speaking, you should have an AP marker on your account for the past few years rather than for the last few months.

Complain and they might well make your account correct, rather than "correct," and it'll probably end up worse for you.

Your call.

sourcrates

Until the arrears are repaid, your account still technically has missed payments.

If they have already been repaid, and it s an error on their part, make a complaint.