Virgin Media - Introducing our new “pounds and pence” pricing structure

Detail_Merchant

From https://news.virginmediao2.co.uk/introducing-our-new-pounds-and-pence-pricing-structure

Virgin Media

New and re-contracting Virgin Media broadband customers will receive a flat price increase each year, effective in April, of £3.50 a month

O2 

O2 customers will see the cost of their airtime plans increase by £1.80 a month effective each April.

subjecttocontract

I was a Virgin Media customer. I was very,VERY dissatisfied with what was on offer. It was difficult to leave, difficult to get a refund and difficult to do anything with Virgin. I will never ever be a customer of the company again.

km1500

I totally agree with the above 

I would rather spend my life looking at a blank wall than pay a penny to Virgin media

FreeBear

Detail_Merchant said: New and re-contracting Virgin Media broadband customers will receive a flat price increase each year, effective in April, of £3.50 a month

Effectively, a 14% price increase for me... They are gonna have to work very hard on pricing when (if) I renew again.

housebuyer143

subjecttocontract said:

I was a Virgin Media customer. I was very,VERY dissatisfied with what was on offer. It was difficult to leave, difficult to get a refund and difficult to do anything with Virgin. I will never ever be a customer of the company again.

And then when you leave them they give you a missed payment mark on your credit file even though they confirm you paid on time by DD 😡

I would never go back to Virgin ever. 

Kim_13

The endless spin companies put out when they introduce these things really annoys me. They’re coming into line with an upcoming legal requirement, and any company interested in operating fairly would not increase annually, and if doing so, offer the inflation based for as long as possible and then introduce a tiered approach to the pounds and pence system.

Over 15% rise here, and the O2 contract in the house is £5.99 so that would be 30%. More data than needed but the cheapest offering at the time, replacing a previous rolling deal that had risen to £7.50. It likely isn’t going to be worth downgrading at any time now, even if they introduce something catering for low-ish users.

molerat

OFCOM really gave them a free pass when they banned the CPI + method, the increases this coming year are far higher % wise than they were with the old system.  They should have imposed a fixed term fixed price approach instead of listening to their whining noises.