Debt from about 20 years ago

Hope somebody can help, I got 2 letters from a debt collection agency. Both from credit cards. 1 letter had a settlement figure of £121.00 and the other for £798.00. Thinking I was doing the right thing by paying one of them off (£121) I long into the portal and paid that bill. I’ve just got an email with the following. Saying it’s partially settled. Is it because I haven’t paid the sencond one?? 
I’m panicking now. Please see screen shot. 
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Comments

  • I’ve just got a letter of a debt collection agency with regard to a debt back in 2004. The reason this happened is because I left my alcoholic husband. That say they now own the debt from 06/2023. The latter also says I can pay this off at a reduced amount and then the recovery will be closed. I’ve not been in touch with anybody with regards to this. The company I owe the money to or the debt collection number. Could I have some advice on this please. 
  • RAS
    RAS Posts: 35,177 Forumite
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    edited 10 November 2024 at 2:12PM
    Hi, have you paid anything towards this debt or acknowledged it in writing any time in the last 6 years.

    Or 5 years if you live in Scotland.
    If you've have not made a mistake, you've made nothing
  • Grumpelstiltskin
    Grumpelstiltskin Posts: 5,340 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 10 November 2024 at 2:12PM
    If you go down to the woods today you better not go alone.
  • Wilson98
    Wilson98 Posts: 9 Forumite
    First Post
    edited 10 November 2024 at 2:12PM
    no nothing, I’m so confused with it all 
  • RAS
    RAS Posts: 35,177 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 10 November 2024 at 2:12PM
    OK, assuming this is consumer debt or an overdraft?

    There's been a number of these very old debts popping up here recently. If there's no payment or acknowledgement, the debt becomes "statute barred". In England and Wales the debt still exists but if the creditor tries to take you to court, you can defend entirely on the grounds that the creditor did not enforce within the time limit.

    These old debts get sold by the truckload for a pittance. The purchaser relies on you not knowing the law and paying up (collectable seems to be a popular term). They only need to get lucky a few times in every thousand to pay the bills.

    There are a few provisos here, one of which is that if this was a joint debt with your ex, he may just have been persuaded to pay a tenner or reply to a letter occasionally which prevents it becoming statute barred. 

    So you send the prove it letter, demanding evidence that the debt is enforceable. And come back for advice when you get the answer.
    If you've have not made a mistake, you've made nothing
  • Wilson98
    Wilson98 Posts: 9 Forumite
    First Post
    edited 10 November 2024 at 2:12PM
    My husband passed away 4 years ago 
  • Grumpelstiltskin
    Grumpelstiltskin Posts: 5,340 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 10 November 2024 at 2:12PM
    Wilson98 said:
    My husband passed away 4 years ago 
    OK So send the Provit letter and see what comes back, then come back on here if you are not happy with the outcome.
    If you go down to the woods today you better not go alone.
  • sourcrates
    sourcrates Posts: 31,272 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 10 November 2024 at 2:12PM
    Wilson98 said:
    no nothing, I’m so confused with it all 
    To cut through the confusion, and to give you some clarity, this is what is happening here.

    Certain companies within the debt collection industry tend to specialise in the purchase of very old, statute barred, or otherwise unenforceable credit accounts from lenders, the ones no one else wants, they buy them for very little money, and then attempt to chase up the unsuspecting debtor for the full face value.

    It can be easy money for them as they send threatening letters and make it sound as though this is a legitimate debt, when in reality it isn`t, but a lot of people are unaware of their rights in these situations.

    All requests for the payment of a debt must be proved in writing when asked to do so, no matter who they are, or how much they are chasing, so send the prove-it letter, see what comes back, you can then confirm, as suspected, that the debt is statute barred, and after sending a further letter telling them so, that should be the end of the matter.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Wilson98
    Wilson98 Posts: 9 Forumite
    First Post
    edited 10 November 2024 at 2:12PM
    What is a SAR 
  • RAS
    RAS Posts: 35,177 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 10 November 2024 at 2:12PM
    Subject Access Request.

    To be clear, you do not want to be using that if it's not absolutely clear that this debt is unenforceable, because they might argue you've then admitted liability.

    And if it's not your debt, they would decline because you can't use a SAR on someone else's account.

    The whole point of the Prove-it letter is that it is written to ensure you do not accidently acknowledge the debt and to provide you with evidence of their lack of supporting evidence if its unenforceable.
    If you've have not made a mistake, you've made nothing
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