Over payment from foreign exchange company

simandom

On-the-coast said:

I find it hard to believe that anyone would purposely ask for 150 $1 dollar bills??…. But if you did you did. 

On the flip side what do the receipts you have say? - the smaller figure or the larger?
and how can the FX people be sure their teller didn’t pocket the difference?
the whole sequence of missed communications is very unusual. 

the receipt say the smaller amount that i requested 

eskbanker

simandom said:

eskbanker said:

lincroft1710 said:

Ergates said:

How does someone who works all day in a currency exchange miscount by $900?

Even when I've exchanged £100 into Euros before they've double counted it.

It sounds as if instead of giving out 100 x $1 bills, they gave out 100 x $10 bills

OP claims to have seen 70 $1 bills being counted out - having said that, the lack of size or colour differentiation between denominations of dollar bills must increase the risk of that sort of thing happening....

NO they still gave me the $150 in one dollars i asked for. That's why i did not think the bundle of cash was large 

How do you know, when by your own admission you stopped paying attention after 70 and didn't check it thereafter?  Did your niece confirm the exact contents of the bundle, i.e. the number of notes of each denomination, as she must have counted the money in order to spend it?

Pollycat

I don't understand why the OP didn't count the money as soon as it was handed over.

I don't understand why the niece didn't check that the money she was given was actually meant for her as it was 5 times the amount the OP intended to gift. There must be some sort of precedent to the amount usually gifted.

I give my niece and nephew a similar amount for birthdays and Christmas and I'm pretty sure that if they got £1000 instead of £200, they'd check with me before spending it.

Belenus

simandom said:

Belenus said:

I find this story very hard to believe. It is the fourth tall tale I have seen today from a newly registered user.

Oh well, we are supposed to be nice to everyone so I will respond as if it were true.

I then picked up my niece and took her to the airport, just before she left to walk into the Airport i gave her the envelope and said that this is to get yourself something or treat yourself while away. She did not open it there and then and walked into the airport to check in.

Your 20 year old niece needs to learn that she should never accept a package from anyone, even a trusted relative, without knowing what was inside.

How did she know that the envelope did not contain Class A drugs?

OMG this is a bit out there. I told her that it was to get herself something nice while away

It was intended to be. 

Alderbank

simandom said:

On-the-coast said:

I find it hard to believe that anyone would purposely ask for 150 $1 dollar bills??…. But if you did you did. 

On the flip side what do the receipts you have say? - the smaller figure or the larger?
and how can the FX people be sure their teller didn’t pocket the difference?
the whole sequence of missed communications is very unusual. 

the receipt say the smaller amount that i requested 

What does the CCTV evidence say?

When ever I buy currency the entire transaction is videoed and linked to the records of each transaction. This is not just to ensure that the clerk does not skim off any notes but to protect both the clerk and the customer in the event of any dispute such as yours.

The recording will not show your face (it doesn't need to) but is a top-down view of the counter showing the denomination of the notes as they are counted out, the clerk's hands, sealing the notes in the bag, etc.

In the (unlikely) event of no CCTV evidence being available, I would have thought that the receipt you were given would be slam dunk evidence that you were indeed given $200, as you requested.

Some bureaux limit the number of notes they will issue over the counter and tell you to order them by post, but clearly this office has chosen not to do that. It's their risk.

ETA:
The denominations other posters ask for, and what bills they give their nephews and nieces, etc., might be interesting but has no relevance whatsoever.
 

Pollycat

Alderbank said:

simandom said:

On-the-coast said:

I find it hard to believe that anyone would purposely ask for 150 $1 dollar bills??…. But if you did you did. 

On the flip side what do the receipts you have say? - the smaller figure or the larger?
and how can the FX people be sure their teller didn’t pocket the difference?
the whole sequence of missed communications is very unusual. 

the receipt say the smaller amount that i requested 

What does the CCTV evidence say?

When ever I buy currency the entire transaction is videoed and linked to the records of each transaction. This is not just to ensure that the clerk does not skim off any notes but to protect both the clerk and the customer in the event of any dispute such as yours.

The recording will not show your face (it doesn't need to) but is a top-down view of the counter showing the denomination of the notes as they are counted out, the clerk's hands, sealing the notes in the bag, etc.

In the (unlikely) event of no CCTV evidence being available, I would have thought that the receipt you were given would be slam dunk evidence that you were indeed given $200, as you requested.

Some bureaux limit the number of notes they will issue over the counter and tell you to order them by post, but clearly this office has chosen not to do that. It's their risk.

ETA:
The denominations other posters ask for, and what bills they give their nephews and nieces, etc., might be interesting but has no relevance whatsoever.
 

Except in comparison to previous gifts...

LightFlare

simandom said:

Hello all, I'm seeking advice here.

I am going to be honest there is no chance i am going to ask her to return the camera and will not be able to pay back the full amount within those time scales without taking a loan which will have a negative effect on my credit score which I do not wish to do for obvious reasons

   

Well the OP appears to have accepted/admitted they have received 10x more than requested and the bureau appear to have identified the OP as having received 10x more than requested

If you really want to be honest -- pay it back somehow - ask for a payment plan as already suggested

Hoenir

LightFlare said:

simandom said:

Hello all, I'm seeking advice here.

I am going to be honest there is no chance i am going to ask her to return the camera and will not be able to pay back the full amount within those time scales without taking a loan which will have a negative effect on my credit score which I do not wish to do for obvious reasons

   

Well the OP appears to have accepted/admitted they have received 10x more than requested and the bureau appear to have identified the OP as having received 10x more than requested

If you really want to be honest -- pay it back somehow - ask for a payment plan as already suggested

If the OP has been identified.  Then anything else is irrelevant. The bureau can pursue recovery through legal means if neccessary.  

born_again

simandom said:

la531983 said:

Aye, a 20 year old waiting until getting all the way to the hotel before attempting to get wifi or mobile signal, people that age have their phones welded to their hands, surely the airport has Wifi. Or even the shop where she went and spent 900 dollars between the airport and the hotel, had all her luggage in the shop with her?

Something isnt right here.

i do not think it is unusual, it would have been ridiculously expensive to use her data and roaming. I have not asked her but I believe she got the camera at the airport as I have done previously when i went to Australia in my youth

I would expert a airport to have plenty of WiFi.

simandom

eskbanker said:

simandom said:

eskbanker said:

lincroft1710 said:

Ergates said:

How does someone who works all day in a currency exchange miscount by $900?

Even when I've exchanged £100 into Euros before they've double counted it.

It sounds as if instead of giving out 100 x $1 bills, they gave out 100 x $10 bills

OP claims to have seen 70 $1 bills being counted out - having said that, the lack of size or colour differentiation between denominations of dollar bills must increase the risk of that sort of thing happening....

NO they still gave me the $150 in one dollars i asked for. That's why i did not think the bundle of cash was large 

How do you know, when by your own admission you stopped paying attention after 70 and didn't check it thereafter?  Did your niece confirm the exact contents of the bundle, i.e. the number of notes of each denomination, as she must have counted the money in order to spend it?

I just can taking their word for it and the fact  nice got the camera