Problem with 18866

Nocker

Can anyone help me with a problem. I have tried to register 3 times online with 18866 and all occasions it is acknowledged by 18866 as being successful. I have then waited for the e mail confirmation which never arrives. Also, 18866 does not work on my landline.

The problem is two fold;

1) I cannot get registered.
2) I cannot contact 18866 to try and discuss the problem.

Does anyone know how I can sort this problem, mainly by trying to contact them to discuss the issues.

Thank you,



Nocker

Edinburghlass_2

Several people seem to have had this problem and it was solved by registering with a mobile number. Once your confirmation is received you can then change your details and add your land line.

HTH

sergeant121

If you haven't received 'Subscription confirmation' and 'Thank you for submitting your query' e-mails (the wording of the latter, below, may be of use to you), you have not been successfully registered.

They do not have a telephone Call Centre so your only option is to communicate by e-mail (from their website).

Good luck (it's worth the effort).

Dear customer,

Thank you for your message.

If you have registered and not received our subscription email due to spam filters for example please ring freephone number 0808 170 170 8 from one of your registered telephone numbers for your customer number reminder.

Please keep in mind we are a no frills organisation and endeavour to keep our costs as low as possible so we can continue to offer the best possible rates. As a result any questions already dealt with in the Frequently Asked Questions may not always receive a reply.
Please visit our list of Frequently Asked Questions on http://www.call18866.co.uk/faq.php for any further information.

Should your query not be addressed in the FAQ we will try to get back to you as soon as possible; however we work with a small team and therefore it might take a short while to receive a response.

For any queries about rates and destinations please visit: http://www.call18866.co.uk/rates.php.
Only destinations which we are able to offer at discounted rates are included in our destinations list. Therefore, if the country you wish to call is not included in the list, we do not offer it yet.

To stay informed of all new destinations and price deals please subscribe to our newsletter on http://www.call18866.co.uk/customercare.php?act=subscribe.

Regards,
The Call18866 team
http://www.call18866.co.uk