We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Mobility firm gone into liquidation
D_P_Dance
Posts: 11,593 Forumite
Less than a year ago I purchased a new mobility scooter on line from a company in England who have gone into liquidation and are not replying to my emails.
The scooter has developed a fault, quite an expensive one, and a local trader has declined to repair trade to repair it under warranty.
C\n someone advise me how to proceed please?f
The scooter has developed a fault, quite an expensive one, and a local trader has declined to repair trade to repair it under warranty.
C\n someone advise me how to proceed please?f
You never know how far you can go until you go too far.
0
Comments
-
Did you pay by credit card by any chance? This would probably give you rights against the card company....0
-
This is your only route to a resolution, I'm afraid. Otherwise you'll have to weigh up the cost of fixing it versus selling it for spares/repair and putting the proceeds towards a new one.eskbanker said:Did you pay by credit card by any chance? This would probably give you rights against the card company....0 -
Claim from card issuer or a bank?
Failing that get someone mechanically minded to look at it, the parts are often cheap if you avoid the overpriced retailers and
buy direct. Mostly Chinese motors and controllers etc. ie a controller board thats £400+ retail may only be £60 - £80 but will
take a 7 - 20 days to arrive and probably an hours labour to fit.Censorship Reigns Supreme in Troll City...0 -
Is this the seller of the scooter that has gone bust or the actual manufacture of the scooter?
What sort of warranty did the scooter have?Life in the slow lane0 -
We have a guide here about consumer rights when a company ceases trading:
https://www.moneysavingexpert.com/reclaim/company-administration-help/
Official MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com1 -
Thank you all, will take this up with the card company.You never know how far you can go until you go too far.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards