Mobility firm gone into liquidation

D_P_Dance

Less than a year ago I purchased a new  mobility scooter on line from a company in England who have gone into liquidation and are not replying to my emails. 

The scooter has developed a fault, quite an expensive one, and a local trader has declined  to repair trade to repair it under warranty.

C\n someone advise me how to proceed please?f 

eskbanker

Did you pay by credit card by any chance?  This would probably give you rights against the card company....

Aylesbury_Duck

eskbanker said:

Did you pay by credit card by any chance?  This would probably give you rights against the card company....

This is your only route to a resolution, I'm afraid.  Otherwise you'll have to weigh up the cost of fixing it versus selling it for spares/repair and putting the proceeds towards a new one.

forgotmyname

Claim from card issuer or a bank?

Failing that get someone mechanically minded to look at it, the parts are often cheap if you avoid the overpriced retailers and
buy direct.  Mostly Chinese motors and controllers etc.  ie a controller board thats £400+ retail may only be £60 - £80 but will
take a 7 - 20 days to arrive and probably an hours labour to fit.

born_again

Is this the seller of the scooter that has gone bust or the actual manufacture of the scooter?

What sort of warranty did the scooter have?

MSE_James

We have a guide here about consumer rights when a company ceases trading: 
https://www.moneysavingexpert.com/reclaim/company-administration-help/ 

D_P_Dance

Thank you all, will take this up with the card company.